Lexmark Customer Support Services completes more than 40,000
service calls per year by providing true national coverage for
both Australia and New Zealand, via our own qualified service
technicians, as well as over 200 accredited service partners.
Lexmark will ensure machine repair
in the most cost efficient and time effective manner.
For your inkjet and low-end laser
device, we immediately dispatch a replacement printer
to you at our cost, once a hardware issue has been diagnosed.
This printer replaces your existing printer and takes
on the remaining warranty term or contract period of
the original printer. This methodology alleviates the
need for customers to wait for parts or a service technician
to repair the printer.
For mid and high-end laser devices,
we provide next day response times, however, if you
need your printer to be fixed very quickly, Lexmark
offers a range of flexible services - we can dispatch
a technician immediately ensuring a speedy resolution.
Lexmark spare parts are genuine
manufactured parts and designed for use in Lexmark devices.
We only use genuine parts within your devices to ensure
an accurate fit with your device.
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