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Professional Services

Solutions Development and Integration
Discovery Program - Consulting Services

Many routine output processing tasks are ripe for automation, freeing your staff to focus on more critical issues. Lexmark offers the expertise to automate print-intensive document processes in your organization, with paper-to-digital migration solutions that increase the speed of information sharing to achieve enterprise-wide efficiencies and cost savings and make your organization more productive and competitive.

Our Solution Development and Integration services design and deliver world-class workflow solutions that seamlessly integrate Lexmark printers and multifunction devices into your business environment. Three types of services are offered:

Solutions Development Services create architecture for industry-specific workflow solutions designed to help you meet your internal goals.

Technical Integration Services create, deliver and support technology-based support solutions for Lexmark hardware and software.

Technical Program Management utilizes Lexmark delivery services to oversee professional services integration project scoping, quoting and delivery.


Electronic Workflow

Successful business practices today demand quick and easy access to information, which makes taking control of document workflow more important than ever. Lexmark can analyze your existing workflow then design and deploy systems to minimize or eliminate the movement of paper and improve your bottom line.

Document Image Capture:

Kofax and Lexmark have worked together to make it easier to scan documents into your electronic document management system and avoid the delay and expense of mailing documents to a central scan facility. Each Lexmark multifunction printer has built in 'scan to network' capability that can be used to scan and transmit documents instantaneously over the network.

FileNet
Converting hardcopy documents to a digital format for automated processing and management can provide significant tangible benefits that include reduced cycle time, increased productivity, lower total costs, higher customer satisfaction, faster time to market, improved financial results and more. Lexmark and FileNet Corporation have collaborated to provide FileNet users with a powerful array of remote office document scanning solutions that deliver the benefits of distributed scanning without the long delays, significant costs, frequent rework and intricate support challenges of traditional centralized production scanning methods.


Electronic Forms

Improving document processes, content and functionality can help drive down output costs and shorten cycle times. Lexmark Electronic Forms enable you to create intelligent documents that not only help automate your business processes but result in more functional, professional-looking documents that enhance the image of your organization.

Partner Solutions:

Optio Software, Inc.
Optio Software products and consulting services are helping companies achieve greater value from their existing enterprise applications than they ever dreamed possible - without custom programming. They can now deliver customized business documents (invoices, purchase orders, packing slips, etc.), electronic payments, corporate presentations and business-to-business transactions around the globe by Web, e-mail, fax or print.

Source Technologies offers complete MICR check printing solutions using Lexmark printers, with custom security and quality control features.


Print On Demand

Many organizations rely on pre-printed forms, yet they are expensive due to printing and storage costs, obsolescence and waste—even lost business due to delays in printing. Lexmark will help you convert old forms into e-forms which you can print and update as needed from a central location or at the end-user level. We can help you eliminate most or all of your pre-printed forms to achieve significant savings and speed up your business processes.


Output and Print Management

Lexmark Output and Print Management solutions help you manage print data to assure that your print job is completed accurately, functioning in two key areas: (1) when "confirmed delivery" of the print data to the printer is needed; (2) when the print data needs to be changed after it has left the print application, but before it reaches the printer. Output Management may also include advanced print spooler capabilities so that print jobs can be saved for subsequent resubmission or automatically redirected to available print devices when one device is unavailable.

Lexmark Solutions:

MarkVision

Partner Solutions:

OM Plus (OMP) from Plus Technologies is a solution designed for the Enterprise Application Information Delivery market providing print job and print queue management. Additional features include electronic report bursting, collation and distribution features as well as report archiving. OM Plus can convert print jobs into electronic messages and deliver to destinations such as fax, e-mail, and web/intranet servers. It is fully web enabled to allow access from any browser-based device. OM Plus is fully scalable to suit large and small customers alike. It has been integrated with Lexmark printers/software to leverage advanced Lexmark features and options such as internal web servers and Optra Forms. Plus Technologies has been developing and shipping Print Management solutions since 1995, and has thousands of print management installations throughout the world. Free Trials are available at www.plustechnologies.com.


Fax Server Integration

When faxing is still a required business operation, centralizing your analog phone lines into a single location and using an existing data network (LAN or WAN) can save your company significant amounts of money. Lexmark can help you integrate multifunction (print/fax/copy/scan) devices and "least cost routing" technology to help you realize these savings. Faxes can be sent through the server rather than through a dedicated phone line to optimize your telecommunications infrastructure without installing additional phone lines.

Compatible
All Lexmark business-class multifunction products support hardware and software fax servers from the world's leading fax server vendors including:
RightFax™
Omtool™
Biscom™
Zetafax®


Legacy Applications

Most organizations have already made significant investments in output infrastructure and software before engaging Lexmark. We can integrate our solutions with a wide range of these "legacy" applications to streamline workflow, improve processes and optimize your total technology ROI.


Secure Printing

As technology and information continue to drive the modern organization, concerns about document security have increased. Lexmark offers a variety of technology solutions that can secure your printing from the individual device level through the entire output environment.


Wireless Printing

Wireless technology has increased the installation options and networking flexibility for output environments. Lexmark can help you implement wireless print solutions that take full advantage of these technologies and maximize your output options.