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Solutions for Human Services
Learn how your staff can quickly access tax forms, pay stubs, residency documents and more.

Issue Brief

Technology That’s on the Case
How technology tools are meeting the challenges of HHS case management.


Solutions for State Government
Save valuable time and reduce operational costs associated with everyday business processes.

Human Services Case Management Software

Provide efficient and timely constituent service

When you’re responsible for providing services to constituents in need, you want processes — including eligibility intake and continuing casework — to run smoothly. You need a human services software solution that fuels operational efficiency by improving collaboration, removing workflow bottlenecks and allowing staff to access critical information at the moment it’s needed.

With process and content solutions from Perceptive Software, you can modernize human services case management while providing case workers and staff with the information they need to make faster, more informed decisions. Supply your clients with efficient and timely service, and maintain the security and controls you need when dealing with sensitive data and documentation.

Using human services software from Perceptive, your agency can:

  • Organize case files, including all documents related to an applicant, and automatically link them to the client’s record in your human services software
  • Improve collaboration between agencies and exchange of information among staff
  • Automate workflows, assign tasks and use digital annotations to speed reviews and approvals
  • Automatically create case-specific text and barcoding using document composition technology
  • Put critical information to work inside structured and unstructured processes with powerful enterprise search technology
  • Adhere to state-mandated security, privacy and retention initiatives
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