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Lexmark End User Statement of Limited Warranty for Supplies

Lexmark International, Inc. Lexington, KY

Warranty Coverage: Lexmark warrants that on the date of original purchase this Product will be free from defects in material or workmanship. If, during the warranty period, this Product is found to be defective in material or workmanship, it will be exchanged or repaired at Lexmark's option.


Warranty Period:

The Warranty Period for each Product is shown in the section entitled "Products Covered by the Lexmark Limited Warranty", and starts on the date of original purchase.


Not Covered:

Warranty Service does not include repair or exchange when the problem results from accident, disaster, misuse, abuse, non-Lexmark modification (including refilling, tampered with in any way or remanufacturing), improper storage, malfunctioning equipment, laser print cartridges which are simply empty as a result of normal use, or normal wear and tear. Character or page yield is also not covered by warranty service, as it is influenced by customer application, printer contrast settings, operating environments, printer condition, and paper type.


Obtaining Warranty Service:

To obtain Warranty Service during the warranty period complete the End User Warranty Claim Form, attach a print sample illustrating the defect and return the Product along with proof of purchase and the completed Warranty Claim Form to the place of original purchase. If the End User Warranty Claim Form is not available, then please provide name, address, phone number, place of purchase, brief description of the problem, and a print sample, and return the Product along with proof of purchase to the place of original purchase. If the Product was purchased directly from Lexmark, you must return it to Lexmark to obtain warranty service. Should you have any warranty questions, please call, toll-free, 1-800-438-2468 for assistance.


For warranty service returns, please do NOT use the Lexmark Cartridge Collection Program shipping labels or its return address.

This limited warranty applies only to Product purchased and located in the United States and/or Puerto Rico.


Download the End User Warranty Claim Form

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Other Information:

THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND LEXMARK SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR SATISFACTORY QUALITY.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state, province to province, country to country.


Limitation of Remedies:

Your sole remedy under this Statement of Limited Warranty shall be Lexmark's performance of warranty service. For any claim concerning performance or nonperformance by Lexmark under this statement, or for any claim related to this product, you shall be entitled to recover actual damages up to the limits indicated in the following paragraph.

Lexmark's liability for damages to you for any cause whatsoever arising out of or related to this Statement of Limited Warranty or for any other claim related to this Product shall be limited to the amount that you paid for the Product at the time of original purchase. In no event will Lexmark be liable to you for any lost profits, lost savings, or other incidental or consequential damages even if 1) Lexmark, 2) a Lexmark Authorized Reseller, 3) any other reseller who purchased this product from a Lexmark Authorized Wholesaler has been advised of the possibility of such damages, or for any claim you based on a third party claim. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.