Enterprise Software Support

Lexmark offers a wide variety of information and tools needed to quickly resolve issues. The Customer Portals are your access point for Community, Knowledgebase, Cases, Downloads and more. Connect, Communicate, Collaborate—all in one place!

Existing ReadSoft and Kofax customers should continue to use the appropriate support portals until support for all products is better integrated.

Please select from one of the options below.

Lexmark Enterprise Software Laptop

Enterprise Software Customer Portal

Our customer portal provides a wide range of services and information including an online knowledgebase, product news, discussion groups, downloads, product documentation, training information and more.

Product lines supported: Intelligent Capture, ReadSoft, Process, Content, Saperion, Search, Acuo VNA, Claron Nil and PACSGear.

Kofax Technical Support Laptop

Kofax Customer Portal

The Kofax Customer Portal is a support case submission and tracking system. Customers can also access self-service databases comprised of Kofax product related technical articles, tips, and answers to frequently asked questions.