Businesses still depend on paper to serve customers, run supply chains, care for patients, open new accounts and all the other activities that drive performance and growth.
To move and use that paper-based information, organizations rely on processes and people. When these are aligned and efficient, your entire business benefits through faster turnaround, better decisions and responsive customer service.
Lexmark Managed Print Services (MPS) connects print, process and people to drive productivity and performance. It creates environments for business growth and customer satisfaction through:
The more you engage with Lexmark Managed Print Services, the more value you gain. We start with assessments to understand your current state and map your path to industry best practices. As you go from infrastructure optimization to business optimization, you'll see greater savings and productivity. Customers save as much as 40 percent by following the Lexmark approach to enterprise MPS strategy.
From the beginning, Lexmark MPS has been geared to the significant challenges of managing complex, distributed environments, unlike other providers who adopted that approach later. Distributed landscapes are more challenging, because they involve thousands of devices across many locations.
With thousands of successful engagements, we understand your challenges at all levels, from front line to back office. We are proud to call seven of the top ten global retailers and six of the top ten global banks our customers.*
Lexmark global MPS leadership has been recognized again and again by respected analysts like Gartner, Forrester, IDC and Quocirca.
Best practices MPS is not just about copiers and printers; it's really about your people. True MPS focuses on what your teams need to become more productive.
With MPS, multifunction fleet devices become productivity tools for better information access and more productive processes. Your fleet of MPS assets becomes the foundation for process and workflow improvements that move content from paper to digital to "useable." Information can be captured and channeled automatically into your existing business systems. You can align workflow from back office to front office to better serve customers. Manual paper-based processes can be automated, cutting costs and mistakes. What took hours or days gets done much faster. As a result, employees have more time for customers and business.
Our customers say we manage their enterprise fleet assets better than anyone else. We can do the same for you. Contact us to talk about your problems and goals. We'll take you from "best guess" fleet management to best practice managed print services
*Global Retailers are based upon food and drug store, general merchandiser, and specialty retailer revenue according to the Fortune Magazine's 2012 Global 500 and Global Commercial and Savings Banks are based upon revenue according to 2012 Global 500.
Lexmark's proven approach begins with assessing that the fundamentals are all in place―an optimised infrastructure, global monitoring and proactive consumables management.
Applying analytics and insight to identify industry-specific workflow solutions advances your goals and extends the value of MPS.
Move your goals forward and keep your people moving toward your goals with strong governing policies and principles and successful change management strategies.
To learn more about Lexmark Managed Print Services, contact us today.
Lexmark is positioned as a leader the leading technology advisory firms. Access the reports.
Read Part 1 and Part 2 of the Thought Leadership Paper from Forrester Consulting that explains how giving employees the right information at the right time allows them to focus on providing a better customer experience.
A commissioned study conducted by Forrester Consulting on behalf of Lexmark.
Please select from the links below to view the brochures: