As banks and credit unions face new competition and tougher regulations, customer satisfaction is more critical than ever.
At Lexmark, we understand that streamlining branch operations is an area where you can make a big difference in attracting and retaining customers. Whether your teams are handling deposits, capturing and storing lending documents and correspondence or helping with customer enquiries, efficiency and accuracy are essential.
But integrating a growing volume of unstructured paper and digital content into daily business routines is a major challenge, especially when so many important documents and information exist outside your customer relationship management (CRM) applications.
The Retail Delivery solution from Lexmark can help you provide the level of satisfaction and service that today's customers expect. By using our process and workflow solutions – including document imaging, document management, e-forms, electronic signatures and records and information management – you can import and manage applications, loan agreements, correspondence and other customer documents from a central repository, making them easy to access from within your core software applications.
Our solutions connect seamlessly with FIS, Fiserv, Jack Henry and Open Solutions and others so that you get the most from your investment. We leverage our deep industry expertise and a careful study of your enterprise's particular challenges to tailor solutions uniquely suited to you, with built-in flexibility to accommodate growth and change.
To learn more about Lexmark's solutions for banking, contact us today.