Lexmark achieved the highest scores possible in:
Quocirca also cited Lexmark’s growing cloud strategy, global execution and business process expertise as strengths.
"Lexmark for some time has been a leader in offering industry solutions supported by strong customization capabilities. This has been a competitive advantage for Lexmark. By owning its own services, solutions, software, firmware and product technology, rather than partnering, it has the ability to quickly respond to customization requirements.†"
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Quocirca is a primary research and analysis company specializing in the business impact of information technology and communications (ITC). With worldwide, native language reach, Quocirca provides in-depth insights into the views of buyers and influencers in large, mid-sized and small organizations. Its analyst team is made up of real-world practitioners with first-hand experience of ITC delivery who continuously research and track the industry and its real usage in the markets.
Quocirca works with global and local providers of ITC products and services to help them deliver on the promise that ITC holds for business. Quocirca’s clients include Oracle, Microsoft, IBM, O2, T-Mobile, HP, Xerox, EMC, Symantec and Cisco, along with other large and medium-sized vendors, service providers and more specialist firms.
†Source: Quocirca Managed Print Services Landscape, 2014