Dynamic Case Management

Control unpredictable business processes for better service and outcomes

Kofax enables organizations to automate business processes that are highly variable, unpredictable, loosely structured and subject to change. Kofax dynamic case management capabilities enable organizations to dynamically create and track the workflows needed to address rapidly changing and incident-specific requirements.

Dynamic case management also helps empower employees by delivering data in context while orchestrating multiple business applications. With Kofax dynamic case management, organizations can improve the speed and quality of business processes by providing the information needed for enhanced decision-making, exception handling and case resolution.

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Integrating People and Processes

Kofax combines knowledge and process to effectively support the ad-hoc and unpredictable nature of case management while integrating the technologies required to support knowledge-intensive processes.

Providing Cross-Industry Capabilities

Kofax technology automates customer onboarding, patient encounters, insurance claims and virtually any form of legal agreement – each of which involves unique processes, tasks, decisions and approvals.

Leveraging Microsoft Capabilities

Kofax dynamic case management is particularly suited to Microsoft-based organizations as it integrates with and leverages the capabilities of Microsoft Dynamics CRM, SharePoint, Exchange and Lync.

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