Public Assistance

Provide Efficient and Timely Constituent Service

When you’re responsible for providing services to constituents in need, you want processes — including eligibility intake and continuing casework — to run smoothly. You need technology that improves collaboration and allows staff to access critical information at the moment it’s needed.

Lexmark process and content management solutions help modernize public assistance programs while providing case workers and staff with the information they need to make faster, more informed decisions. Whether your goal is to speed constituent service or maintain the security needed to support sensitive data, Lexmark solutions transform the way you manage public assistance processes.

With Lexmark, your agency can:

  • Organize case files, including all documents related to an applicant, and link them to the client’s record in your host software
  • Automate workflows, assign tasks and use digital annotations to speed reviews and approvals
  • Automatically create case-specific text and barcoding using document output management (DOM) technology
  • Adhere to state-mandated security, privacy and retention initiatives

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If you’re ready to know what Lexmark enterprise software can do for you, contact us now. 

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