Court Case Management

As caseloads increase, so do paperwork and data.

What does it take to make the wheels of justice turn? Quite a lot these days. Court cases generate volumes of information—documents, email, images, video and audio—that must be coordinated and processed for multiple case management systems so that the information is available to other agencies and departments. It’s a tremendous amount of work with no room for error.

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With so much potential for delays due to inefficient, error-prone workflows, it’s not surprising that many state courts are turning to Lexmark process and workflow solutions for help.

Lexmark state court case management solutions intelligently capture documents and information, linking them to records in your legal software and organizing the information for easy retrieval. By transitioning from time-consuming and expensive manual processes to efficient, automated workflows, courts can stay ahead of their ever-increasing caseloads and, at the same time, enhance teamwork.

Our solutions help you organize case files, regardless of file type. Court cases can be kept on schedule through accurate and timely information that authorized users can access on demand. Information security and privacy is enhanced. And the likelihood for lost or misplaced files is reduced.

Leverage Existing IT Assets

Lexmark solutions extend and provide greater control of your existing software assets. Data stored in various places throughout the organization can now be delivered it in context to the right caseworker, at the right place at the right time. The integration of multiple processes makes it possible to access and deliver citizen information wherever it resides.

Through synergy of applications, automation of routine processes, and improved handling of exceptions, Lexmark capabilities can simultaneously meet the needs of all stakeholders and deliver citizen services with accuracy and ease.

Empower the Caseworker

Lexmark helps streamline multiple caseworker scenarios, including child welfare, in-home healthcare and quality inspections. Our solutions—from capture to real-time mobile engagement—are designed to empower caseworkers by recognizing and handling both the predictable and unpredictable nature of government work. They fulfill the need for greater efficiency automating foreseeable processes while maximizing caseworker support when erratic events occur. By consolidating multiple processes, productivity is increased, the need for multiple applications is reduced, and processes are expedited.

Benefits of Court Case Management Solutions

Optimize Case Management

The robust, scalable and flexible enterprise capture platform from Kofax optimizes case management by capturing and sharing relevant information across functions in a compliant way.

Increase Operational Efficiency

Classification and extraction capabilities enable any document or data related to a particular case ID to be routed to the right process or application.

Ensure File Accuracy

Automated validation and detection of missing or incorrect data enhances processing and ensures that only accurate and complete data enters the electronic case folder.

Improve Collaboration

Enable effective and efficient collaboration across multiple government departments and agencies.

Minimize Constituent Frustration

The ability for a caseworker to act as a single point of contact eliminates the hassle of constituents being passed from person to person to get an issue resolved.

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