When patients come to your hospital for consultation and treatment, the last thing they want to do is wait. If unstructured information and uncontrolled processes plague your patient access department, waiting is exactly what your patients will do. And it’s not just patients, but staff too. They wait for documentation to arrive, wait to meet patients’ needs while manually processing insurance verification and redundant paperwork.
We’ve got a better way — Lexmark solutions for patient access.
Using these solutions, which feature our process and content management technology, healthcare organizations worldwide are efficiently and cost-effectively capturing, organizing and processing patient documents. Built upon a scalable, flexible, enterprise-wide architecture, these solutions integrate seamlessly with your HIS — often invisibly to the user. As a result, staff in your patient access department can:
Scheduling patient visits is document and labor intensive. Incomplete patient records delay care and the revenue cycle. Relying on manual processes and paper-based communication inhibits information sharing with clinical staff. Calling physician offices to address missing documentation takes time.
Admitting patients at the front desk, emergency department and clinics can be time consuming and document intensive. Delays frustrate patients and staff. Slow admissions impede care delivery, the revenue cycle and HIM processes. Patients tire of filling out redundant paperwork during an encounter.
To learn more about Lexmark's solutions, contact us today.
The value of process and content management technology integrated with MEDITECH in Patient Access.