Lexmark Customer Success Stories

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Cincinnati Bell Inc.

Cincinnati Bell uses Lexmark color MFPs and software to streamline collateral fulfillment for remote salesforce

Resources

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[industry:managedPrintServices, services:mps]
Cincinnati Bell Inc.

Clarke Community Hospital

Midwest county hospital turns to Lexmark MFPs and solutions to solve unique business challenges

[industry:healthcare, solutions-marketing:industry/healthcare]
Clarke Community Hospital

Coca-Cola Refreshments

The cumulative benefits are projected to produce a 45% ROI in the first five years with a positive net result in year one and total benefits of $11M (cumulative net benefits of $3.5M) on an investment of $7.5M over those same five years.

Resources

ROI Study [PDF]
[industry:manufacturing, industry:managedPrintServices, services:mps, solutions-marketing:industry/manufacturing]
Coca-Cola Refreshments

Board of School Commissioners of Mobile County

Mobile County Public Schools saves $200,000 with Lexmark Testing & Grading Solution

[industry:education, solutions-marketing:industry/higher-ed, solutions-marketing:industry/k12-ed]
Board of School Commissioners of Mobile County

Associated Food Stores, Inc.

Associated Food Stores saves money and improves operations with Lexmark managed print services

[industry:government, industry:managedPrintServices, solutions-marketing:industry/retail, services:mps]
Associated Food Stores, Inc.

Associated Bank

Associated Bank establishes comprehensive print strategy with Lexmark

Resources

Video: New Account Automation

Video: MPS

Video: New Account and MPS

[industry:finance, industry:managedPrintServices, services:mps, solutions-marketing:accounting-finance, solutions-marketing:industry/banking]
Associated Bank

Amica Mutual Insurance Company

Amica achieves 83% ROI with Lexmark technology and managed print services

Resources

ROI Study [PDF]
[industry:finance, industry:managedPrintServices, services:mps, solutions-marketing:industry/banking, solutions-marketing:accounting-finance]
Amica Mutual Insurance Company

American Signature

National furniture retail chain reduces costs and frees up store personnel with new Lexmark printers and distributed fleet management approach.

[industry:retail, industry:managedPrintServices, solutions-marketing:industry/retail, services:mps]
American Signature

Anchorage School District

Anchorage School District speeds personnel change processing with Lexmark MFP and Interact for Lexmark

[industry:education, solutions-marketing:industry/higher-ed, solutions-marketing:industry/k12-ed]
Anchorage School District

Army Training Facility

Army training facility uses Common Access Card-enabled Lexmark MFPs to heighten document security

[industry:government, solutions-marketing:industry/government]
Army Training Facility

Oppenheimer

Learn how Oppenheimer, a leading investment bank and full-service investment firm, chose Lexmark to help lower their overall cost of printing with Lexmark Print Release.

Resources

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[industry:education, solutions-marketing:industry/banking, solutions-marketing:department/financial-services, services:mps]
Oppenheimer

Charlotte County School Board

Charlotte County Public Schools improves student assessments with Lexmark Testing & Grading solution

[industry:education, solutions-marketing:industry/higher-ed, solutions-marketing:industry/k12-ed]
Charlotte County School Board

Delhaize America Inc

Legendary Lexmark reliability is the right prescription for supermarket chain’s retail pharmacy operations

[industry:retail, industry:managedPrintServices, services:mps, solutions-marketing:industry/retail]
Delhaize America Inc

CyberCore Technologies

Lexmark supports intelligence community with CyberCore

Resources

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[industry:government, industry:managedPrintServices, services:mps, solutions-marketing:industry/government]
CyberCore Technologies

Cypress-Fairbanks Independent School District

Cypress-Fairbanks Independent School District speeds student test scoring from weeks to minutes with Lexmark solution

Resources

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[industry:education, solutions-marketing:industry/higher-ed, solutions-marketing:industry/k12-ed]
Cypress-Fairbanks Independent School District

Cummins Inc.

Lexmark global managed print services saves Cummins $2 million and slashes printing by 36 million pages annually

[industry:manufacturing, industry:managedPrintServices, services:mps, solutions-marketing:industry/manufacturing]
Cummins Inc.

CSX Corporation

CSX overhauls train bulletin process with Lexmark solution

Resources

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[industry:manufacturing, solutions-marketing:industry/manufacturing, services:mps]
CSX Corporation

Durham County Government

Durham County Health Department cuts output-related costs by 22% with Lexmark multifunction printers and solutions

[industry:government, solutions-marketing:industry/government]
Durham County Government

Ft. Knox Hospital

Learn how Ft. Knox Hospital has deployed Lexmark MFPs with Common Access Card-enabled Print Release to heighten patient safety, reduce waste and reduce overall costs.

Resources

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[industry:education, services:mps, solutions-marketing:industry/government, solutions-marketing:industry/healthcare]
Ft. Knox Hospital

FamilySearch

FamilySearch’s investment in Lexmark products and services is projected to generate a 146% return on investment (ROI) in the first five years. Additionally, FamilySearch will break even on the investment within two years and achieve net benefits of $7.7 million over five years.

Resources

Watch Video

ROI Study [PDF]
[industry:managedPrintServices, services:mps]
FamilySearch

Eagle Alliance

Eagle Alliance chooses Lexmark to provide highly secure output technology to America’s intelligence community

Resources

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[industry:government, industry:managedPrintServices, services:mps, solutions-marketing:industry/government]
Eagle Alliance

Federal Healthcare Facility

Federal healthcare facility chooses Lexmark to cut operating costs and improve service levels

[industry:government, solutions-marketing:industry/government, solutions-marketing:industry/healthcare]
Federal Healthcare Facility

The Western & Southern Life Insurance Company

Western & Southern deploys managed print services throughout company headquarters and branches to support customer service, boost employee productivity and reduce costs

Resources

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[industry:finance, industry:managedPrintServices, services:mps, solutions-marketing:industry/banking]
The Western & Southern Life Insurance Company

Truck Manufacturer

Truck manufacturer generates savings and boosts staff productivity with Lexmark Managed Print Services

[industry:manufacturing, services:mps, solutions-marketing:industry/manufacturing]
Truck Manufacturer

Union Bank

UBNA’s investment in Lexmark products, solutions and services will generate a 142% return on investment (ROI) in the first three years. Additionally, UBNA will achieve a positive net benefit in year one, with total benefits of $5.4 million over three years.

Resources

ROI Study [PDF]
[industry:finance, industry:managedPrintServices, services:mps, solutions-marketing:industry/banking]
Union Bank

York Region District School Board

Lexmark quickly attends to York Region District School Board’s emergency need for electronic document scanning

[industry:education, solutions-marketing:industry/higher-ed, solutions-marketing:industry/k12-ed]
York Region District School Board

Unum

Unum leverages Lexmark products, solutions and services company wide for cost savings, productivity enhancements and sustainability impact

Resources

Success Story [PDF] ROI Study [PDF]

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[industry:finance, industry:managedPrintServices, services:mps, solutions-marketing:industry/banking]
Unum

United Nations Population Fund

United Nations Population Fund deploys new Lexmark MFPs with Secure Print Release to reduce costs and support its sustainability goals

[industry:government, solutions-marketing:industry/government]
United Nations Population Fund

The Detroit Medical Center

Lexmark deploys managed print services for Detroit Medical Center

Resources

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[industry:healthcare, industry:managedPrintServices, solutions-marketing:industry/healthcare, services:mps]
The Detroit Medical Center

University of Regina

University of Regina supports its environmental initiatives, reduces waste and costs by optimizing its output environment

[industry:education, industry:managedPrintServices, solutions-marketing:industry/higher-ed, solutions-marketing:industry/k12-ed, services:mps]
University of Regina

U.S. Army Training and Doctrine Command (TRADOC)

U.S. Army Training and Doctrine Command (TRADOC) Headquarters standardizes on Lexmark printers and MFPs to cut costs, improve security and enhance end user experience

[industry:government, solutions-marketing:industry/government]
U.S. Army Training and Doctrine Command (TRADOC)

U.S. Army Directorate

Imagine having to keep personnel orders up-to-date, accurate, archived and readily available for 50,000 soldiers, their families and civilians. This was a monumental task for the U.S. Army Directorate at Ft. Bragg. To find a solution, decision makers turned to Lexmark. The U.S. Army Directorate installed about 40 Lexmark MFPs throughout buildings at Ft. Bragg. Now, paperwork to process orders is scanned onto the network by CAC-authenticated personnel. Completed forms are routed across the network to the necessary departments for processing and then archived to a network server for easy retrieval. The Lexmark solution eliminated more than 5,000 hours of required staff time, the equivalent of about $1.3 million.

[industry:government, solutions-marketing:industry/government]
U.S. Army Directorate

Vinson & Elkins L.L.P.

Vinson & Elkins relies on Lexmark technology to scan thousands of pages per day into its content management system

[industry:finance, solutions-marketing:industry/banking]
Vinson & Elkins L.L.P.

U.S. Grocery and Pharmacy Retailer

U.S. grocery and pharmacy retailer improves customer service and pharmacist productivity with Lexmark solution

[industry:retail, solutions-marketing:industry/retail]
U.S. Grocery and Pharmacy Retailer

Columbia Sportswear

Columbia Sportswear reduces overall output costs by 37% with switch to Lexmark and managed print services

Resources

Success Story [PDF]

Watch Video

[industry:retail, industry:managedPrintServices, services:mps, solutions-marketing:industry/retail]
Columbia Sportswear

Roslyn Union Free School District

Roslyn Union Free School District tosses copiers in campaign to rethink paper use

[industry:education, industry:managedPrintServices, services:mps, solutions-marketing:industry/higher-ed, solutions-marketing:industry/k12-ed]
Roslyn Union Free School District

Rosauers Supermarkets

Rosauers Supermarkets improves operations and customer service while reducing output costs with Lexmark Managed Print Services

Resources

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Success Story [PDF]
[industry:retail, industry:managedPrintServices, services:mps, solutions-marketing:industry/retail]
Rosauers Supermarkets

Rooms to Go, Inc.

Rooms to Go automates credit application processing with Lexmark solution

Resources

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[industry:retail, solutions-marketing:industry/retail]
Rooms to Go, Inc.

Roche Bros. Supermarkets

Understanding the power of great-looking shelf-edge signs.

Roche Bros. Supermarkets, a regional grocer in Massachusetts, needed to upgrade its home-grown signage system for more flexibility and better-looking signs. It needed a system that would reduce waste, improve distribution speed, streamline the creation of ad-hoc signs and allow customization of both in-store and central-print processes. 

That's exactly what it found with our Print and Digital Signage solution delivered in the cloud. Now, Roche Bros. is able to distribute batches of signs and labels to stores over the Internet. For store-printed signs, associates simply sign on and print what's needed—be it the entire batch or just a few replacement signs. From the same application, stores can see the status of centrally printed batches for a single view of all sign-printing activities. 

With a cloud-based solution, all system maintenance and support is outsourced to our team of experts, allowing Roche Bros. to reallocate internal IT resources without compromising the integrity of its signage strategies. 

Today, Roche Bros. can rely on a robust solution that has the flexibility to meet its evolving needs. Processes are streamlined, efficient and waste-reducing; shelf-edge signs are consistent, accurate and attractive. 

[industry:retail, solutions-marketing:industry/retail]
Roche Bros. Supermarkets

Synovus Financial Corporation

Synovus reduces costs with Lexmark managed print services

Resources

Watch Video

[industry:finance, industry:managedPrintServices, services:mps, solutions-marketing:industry/banking]
Synovus Financial Corporation

Top 25 U.S. Insurance and Wealth Management Provider

Top 25 U.S. Insurance and Wealth Management Provider reduces output costs by $10 million over 5 years with managed print services and Lemark Print Release solution

[industry:finance, industry:managedPrintServices, solutions-marketing:industry/banking, services:mps]
Top 25 U.S. Insurance and Wealth Management Provider

State Department of Human Services

Lexmark multifunction printers help speed delivery of vital services to military veterans

[industry:government, solutions-marketing:industry/government]
State Department of Human Services

Suburban Propane Partners, L.P.

Proactive consumables management helps Suburban Propane cut expenses

[industry:manufacturing, industry:managedPrintServices, services:mps, solutions-marketing:industry/manufacturing]
Suburban Propane Partners, L.P.

St. Luke's Hospital

St. Luke’s Hospital implements the Lexmark Tamper Resistant Prescription Printing Solution to improve patient care, reduce risk and reduce costs

[industry:healthcare, solutions-marketing:industry/healthcare]
St. Luke's Hospital

Toldeo Public Schools

The Toledo Public Schools’ (TPS) central print shop runs around the clock during the school year and produces approximately 40 million pages each year. The challenge for the print shop was dealing with incoming requests from teachers. TPS implemented an innovative Lexmark document management solution that automated the manual copy-request process. Now, 98% of all teacher requests are electronically routed to the print shop. The Lexmark solution has also saved TPS money on courier costs. The print shop staff spends less time sorting hardcopies and more time on strategic projects and teachers have more time to focus on students. 

[industry:education, solutions-marketing:industry/higher-ed, solutions-marketing:industry/k12-ed]
Toldeo Public Schools

Purolator

Purolator, Inc., a Canadian courier,  saves money and improves operations with Lexmark Managed Print Services

Resources

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[industry:manufacturing, industry:managedPrintServices, services:mps, solutions-marketing:industry/manufacturing]
Purolator

Republic Services

Waste management and recycling company overhauls output infrastructure with Lexmark MFPs and managed print services

Resources

Success Story [PDF]

Watch Video

[industry:manufacturing, industry:managedPrintServices, services:mps, solutions-marketing:industry/manufacturing]
Republic Services

Prince George's County Public Schools

Maryland elementary school boosts student achievement, reduces test grading times fromhours to minutes with Lexmark Testing & Grading Solution

[industry:education, solutions-marketing:industry/higher-ed, solutions-marketing:industry/k12-ed]
Prince George's County Public Schools

PGA of America

PGA of America leverages Lexmark technology, solutions and services to improve service at premiere events

Resources

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[industry:managedPrintServices, services:mps]
PGA of America

OSF Healthcare System

OSF Healthcare System automates physician orders with Lexmark solution

Resources

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[industry:healthcare, solutions-marketing:industry/healthcare]
OSF Healthcare System

New Jersey Public School System

New Jersey public school district uses Lexmark’s Testing and Grading solution to automate testing and give teachers more time with students

[industry:education, solutions-marketing:industry/higher-ed, solutions-marketing:industry/k12-ed]
New Jersey Public School System

Mount Royal University

Mount Royal University chooses Lexmark MFPs and Print Release solution

[industry:education, industry:managedPrintServices, services:mps, solutions-marketing:industry/higher-ed, solutions-marketing:industry/k12-ed]
Mount Royal University

Markham Stouffville Hospital

Markham Stouffville Hospital prepares for growth with managed print services and solutions from Lexmark

Resources

Success Story [PDF] ROI Study [PDF]

Watch Video

[industry:healthcare, industry:managedPrintServices, services:mps, solutions-marketing:industry/healthcare]
Markham Stouffville Hospital

Major Southeastern Bank

Major southeastern bank slashes printer fleet of 30,000 by 56 percent with Lexmark MFPs and managed print services

[industry:finance, industry:managedPrintServices, services:mps, solutions-marketing:industry/banking]
Major Southeastern Bank

Major Healthcare Organization

Lexmark Downtime Reports provides instant, on-demand access to critical information even in the midst of unplanned IT systems downtime

Resources

Success Story [PDF]

Watch Video

[industry:healthcare, solutions-marketing:industry/healthcare]
Major Healthcare Organization

Gwinnet Health System

Gwinnett Medical Center leverage Lexmark healthcare expertise for downtime and pharmacy routing solutions

Resources

Success Story [PDF]

Watch Video

[industry:healthcare, solutions-marketing:industry/healthcare]
Gwinnet Health System

Grand Prairie Independent School District

Grand Prairie Independent School District saves jobs by optimizing its output infrastructure with Lexmark MFPs and Print Release

[industry:education, solutions-marketing:industry/higher-ed, solutions-marketing:industry/k12-ed]
Grand Prairie Independent School District

Golden Valley USD

Golden Valley Unified School District improves student assessments with testing and grading solution from Lexmark

[industry:education, solutions-marketing:industry/higher-ed, solutions-marketing:industry/k12-ed]
Golden Valley USD

Frederick County Public Schools

Going paperless: Frederick County Public Schools converts decades of paper student records to electronic format

[industry:education, solutions-marketing:industry/higher-ed, solutions-marketing:industry/k12-ed]
Frederick County Public Schools

Oklahoma City Public Schools

OKCPS supports student achievement, reduces costs with Lexmark MFPs and solutions

Resources

Watch Video

[industry:education, solutions-marketing:industry/higher-ed, solutions-marketing:industry/k12-ed]
Oklahoma City Public Schools

NYC iSchool

NYC iSchool uses Lexmark Testing & Grading solution to differentiate instruction for high schoolers

Resources

Watch Video

[industry:education, solutions-marketing:industry/higher-ed, solutions-marketing:industry/k12-ed]
NYC iSchool

New York City Board of Education

The New York City Department of Education’s (NYC DOE) investment in Lexmark products and solutions will generate a 180% return on investment (ROI) in the first three years. Additionally, NYC DOE will achieve a positive net benefit in 19 months and earn total benefits of $14.4 million (Net $6.4M) over three years.

Resources

ROI Study [PDF]
[industry:education, industry:managedPrintServices, services:mps, solutions-marketing:industry/higher-ed, solutions-marketing:industry/k12-ed]
New York City Board of Education

Mineola Union Free School District

The Mineola Union Free School District’s investment in Lexmark products and solutions is projected to generate a 301% return on investment (ROI) in the first four years. Additionally, Mineola UFSD will break even on the investment within 1 year and achieve net benefits of $1.1 million in 4 years.

Resources

ROI Study [PDF]
[industry:education, industry:managedPrintServices, services:mps, solutions-marketing:industry/higher-ed, solutions-marketing:industry/k12-ed]
Mineola Union Free School District

North Carolina Department of Transportation

Lexmark develops custom solution for North Carolina Department of Transportation

[industry:government, solutions-marketing:industry/government]
North Carolina Department of Transportation

Sleep and Relaxation Products Manufacturer

Manufacturer drives efficiencies and captures savings with move to Lexmark Managed Print Services

[industry:manufacturing, services:mps, solutions-marketing:industry/manufacturing]
Sleep and Relaxation Products Manufacturer

Sas

Sas leverages Lexmark MFPs and Print Release to reduce costs and support sustainability efforts

Resources

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[industry:manufacturing, solutions-marketing:industry/manufacturing]
Sas

Spokane Public School District 81

Spokane Schools replaces proprietary test scoring system with Lexmark Testing & Grading solution

[industry:education, solutions-marketing:industry/higher-ed, solutions-marketing:industry/k12-ed]
Spokane Public School District 81

Springfield School District

Lexmark printers used in the School District of Springfield Township continue to run like new for more than a decade

[industry:education, solutions-marketing:industry/higher-ed, solutions-marketing:industry/k12-ed]
Springfield School District

Major Metropolitan Retail Pharmacy

The company’s investment in the Lexmark products, services and solutions will achieve a 113% return on investment in the first three years. Additionally, the company will achieve a first year payback, with total net benefits of nearly $1 million over three years.

Resources

ROI Study [PDF]
[industry:retail, industry:managedPrintServices, services:mps, solutions-marketing:industry/retail]
Major Metropolitan Retail Pharmacy

Major Financial Services Firm

Major financial services firm reduces printed output by 50% and supports its sustainability goals with managed print services and device consolidation initiative

[industry:finance, industry:managedPrintServices, services:mps, solutions-marketing:industry/banking]
Major Financial Services Firm

MainSource Financial Group Inc.

MainSource Bank slashes costs by overhauling account opening process and replacing copiers with Lexmark MFPs

[industry:finance, industry:managedPrintServices, services:mps, solutions-marketing:department/financial-services, solutions-marketing:industry/banking]
MainSource Financial Group Inc.

Leading Financial Services Company

Leading financial services company turns to Lexmark for a managed print services solution that dramatically cuts printing costs and helps employees stay focused on business

[industry:finance, industry:managedPrintServices, services:mps, solutions-marketing:industry/banking, solutions-marketing:department/financial-services]
Leading Financial Services Company

Iowa Health System

Iowa Health System chooses Lexmark MFPs and scanning technology to provide power and flexibility in tight workspaces

[industry:healthcare, solutions-marketing:industry/healthcare]
Iowa Health System

Kuehne & Nagel

Kuehne + Nagel implements Lexmark managed print services and solutions; cuts paper storage and electronically indexes two million documents per year

Resources

Success Story [PDF]

Video: Work Flow Management

Video: MPS

[industry:manufacturing, industry:managedPrintServices, services:mps, solutions-marketing:industry/manufacturing]
Kuehne & Nagel