Claims Automation

Route and track claims documentation to create a smoother process

Our process and content management solutions speed up claims management and processing. Easy-to-use workflow lets you automate steps taken for standard claims and build in business rules that identify and escalate complex claims to the appropriate adjusters.

Lexmark property and casualty document management gives claims examiners and processors instant access to the first notice of loss (FNOL) and other material needed to make better, more informed decisions and provide timely service to claimants.

Enterprise Search offers access to documents across all systems through a single interface, allowing the detection of suspicious patterns across all business units and product lines. With this information, adjusters can pinpoint possible fraud before claims are paid.

With Lexmark property and casualty claims solutions, you can:

  • Give claims reviewers and adjusters easy access to claims documentation, FNOLs and reports
  • Integrate our technology seamlessly with core applications and legacy systems
  • Search for patterns in claims that can help detect fraud
  • Control and standardize exception handling
Find out how Claims Automation creates a better claims process and improves customer satisfaction.
How one insurance company uses content management technology to boost its already strong reputation for customer service.
Hidden losses that can cost you money
Q&A with industry veteran Jeff Hiegert reveals exposure caused by manual, inefficient processes and outdated technology.

Let's Talk

If you’re ready to know what Lexmark enterprise software can do for you, contact us now.

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