These are some examples of poor copy quality:
Blank pages
Checkerboard pattern
Distorted graphics or pictures
Missing characters
Faded print
Dark print
Skewed lines
Smudges
Streaks
Unexpected characters
White lines in print
These are possible solutions. Try one or more of the following:
Clear any error messages.
When
appears or when the print becomes faded, replace the print cartridge.Clean the scanner glass with a clean, lint-free cloth dampened with water. For more information, see Cleaning the scanner glass.
Adjust the density of the copy.
Make sure the quality of the original document is satisfactory.
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Increase the background removal setting.
Adjust the darkness to a lighter setting.
On the Copy screen, select the Text/Photo or Printed Image icon.
Rotate the original document on the scanner glass.
On the Copy screen, adjust the scale setting.
On the Copy screen, touch the Text icon.
Decrease the background removal setting.
Increase the contrast setting.
Decrease the shadow detail setting.
On the Copy screen, select the Printed Image icon.
Decrease the background removal setting.
These are possible solutions. Try one or more of the following:
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Make sure the paper size setting matches the paper loaded in the tray:
From the printer control panel, check the Paper Size setting from the Paper menu.
Before sending the job to print, specify the correct size setting:
For Windows users, specify the size from Print Properties.
For Macintosh users, specify the size from the Page Setup dialog.