Touch Status/Supplies to identify the location of the jam.
Remove the paper from the multipurpose feeder.
Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Load the paper into the multipurpose feeder.
Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper.