- How do I claim a rebate if I purchase a Lexmark printer from Staples?
- Can I claim a rebate if I purchase a Lexmark printer from a college bookstore?
- I have thrown the box away. Can I still apply for the rebate without the original proof-of- purchase?
- Since I purchased my printer from an Internet retailer I don't have a receipt. Am I still eligible for the rebate?
- Can I submit a photocopy of the credit card receipt in place of the cash register receipt.
- Why can't Lexmark deliver a check to a P.O. box?
- I have only one cash register receipt. Does it need to go several places?
- Who do I call for answers to Technical Support or Warranty questions?
- How do I know if the rebate has been extended?
- What happens if I do not receive my rebate check after 8 weeks?
- What if I do not cash my check prior to the deadline printed on the rebate certificate form?
- Can I check the status of my rebate online?
- I have multiple rebates and each states the proof of purchase is needed. I only have one Lexmark proof of purchase. How can I send it to multiple locations?
How do I claim a rebate if I purchase a Lexmark printer from Staples?
You must use the Staples rebate program. Rebate certificates are available from your local Staples retail store.
Can I claim a rebate if I purchase a Lexmark printer from a college bookstore?
Yes. Rebate certificates are available from your local college bookstore where you purchased your Lexmark printer.
I have thrown the box away. Can I still apply for the rebate without the original proof-of- purchase?
No. Rebates will not be paid without the proof-of-purchase.
Since I purchased my printer from an Internet retailer I don't have a receipt. Am I still eligible for the rebate?
Yes. Please submit the packing slip indicating the date of purchase, name of retailer, and model number.
Can I submit a photocopy of the credit card receipt in place of the cash register receipt.
A photocopy of a credit card receipt is only acceptable if it indicates the date of purchase, name of retailer, price and model number.
Why can't Lexmark deliver a check to a P.O. box?
P.O. Boxes are not acceptable due to fraud considerations.
I have only one cash register receipt. Does it need to go several places?
For your rebate submission, please send a photocopy of the entire cash register receipt indicating the date of purchase, name of retailer, and model number of your Lexmark printer. For bundle rebates, the cash register receipt, invoice or packing slip must also indicate the price and model number of the PC purchased.
Who do I call for answers to Technical Support or Warranty questions?
Please visit the Customer Support section of our website.
How do I know if the rebate has been extended?
If a rebate has been extended, a new rebate form is printable from the Lexmark Website. The expiration date printed on the rebate form will be enforced.
What happens if I do not receive my rebate check after 8 weeks?
We request that you wait a full 8 weeks before contacting us concerning your rebate submission in order to allow sufficient processing time. However, if you have not received a response after 8 weeks, then please notify us in writing at the address listed on the rebate certificate.
What if I do not cash my check prior to the deadline printed on the rebate certificate form?
The check must be cashed prior to the date specified on the check. Failure to do so will be deemed a rejection of the offer and will void the rebate.
Can I check the status of my rebate online?
Yes. Check the status of your rebate at www.lexmark.com/Canada/rebates
I have multiple rebates and each states the proof of purchase is needed. I only have one Lexmark proof of purchase. How can I send it to multiple locations?
Lexmark requires the original proof of purchase from the printer box. Photocopies of the proof of purchase are not acceptable for Lexmark rebates. For bundle rebate purposes, the computer proof of purchase is not necessary for the Lexmark rebate. However, the invoice, packing slip or receipt must indicate the purchase of both a Lexmark printer and computer.
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