Privacy Policy

Protecting the privacy of all customers details is of significant importance to Lexmark*. We take this responsibility very seriously and are constantly working to find ways of improving our already high security standards.

We want you to be confident that any information you provide to us is managed professionally and with the utmost respect and care. Private information includes names, addresses, credit card / banking details and all details related to a transaction.

This privacy policy will answer your questions about the kind of information we collect and how we use it.

If you have any further questions or if you wish to receive more information on Lexmark*’s information practises and privacy policy, please contact our Privacy Officer at auprive@lexmark.com

The type of personal information that Lexmark* may collect from you will depend upon what dealings you may have with Lexmark*. In the course of doing business, Lexmark* collects information about its customers such as names, addresses, telephone numbers, credit card information and e-mail addresses.

All customer information provided is used for the express purpose for which it was disclosed. Lexmark* will not sell for profit or gain or furnish under any type of reciprocal information sharing arrangement, through electronic means or otherwise, personal customer information to any other organisation.

All customers are provided with an accurate and up to date explanation as to why their information is being collected at the time of collection. Customers are provided with the ability, where appropriate, to view and update their personal information.

We will not collect any personal information from you revealing sensitive information, for example: racial, ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or details of health or disability. Exceptions to this include:

• Where you have given express consent to Lexmark* to do so
• The use is authorised by law or reasonably necessary to enforce the law
• When the information is necessary for the establishment, exercise or defence of a legal claim.

Cookies are a technology used to provide you with personalised web site information.

Cookies are small text files stored on your system. You can change your browser to notify you about cookies, so you can choose to accept the cookie or not. At times if you do not accept a cookie, you will not be able to access a web page. If you want to accept the cookie, you can later delete it from your windows\cookies directory.

If you want to know more about cookies, please see "What about Cookies? ".

In general, Lexmark*’s policy is that we only use or disclose personal information for the purpose that was either specified or reasonably apparent at the time we collected it. The personal information that you provide to us will be used for identification purposes in order to process your request as well as assisting you in subscribing to Lexmark*’s products and services more easily.

We may use this personal information or data for a purpose other than these purposes if:

• You would reasonably expect us to use the personal information for that other purpose
• That other purpose is related to these purposes, for example sending you correspondence on new features and services.

Lexmark* may also use your personal information for the purposes of direct marketing in relation to promotional activities where it is impractical for us to gain consent. However, when we do this we will provide an express opportunity when we first contact you to decline receiving any further marketing communications from Lexmark*, via an opt-out mechanism.

At any time you may elect to not receive these marketing communications by contacting us at auprive@lexmark.com

Lexmark* may be required by law enforcement or judicial authorities to provide personally identifiable information to government authorities. If requested, we will provide this information upon receipt of the appropriate documentation.

Personal information collected may be disclosed to third parties by Lexmark*, for example:

• If you are informed at the time of collection of the information that such a disclosure may take place
• For purposes related to the purpose for which the information was collected, for example, to complete a transaction on your behalf or provide you with a service that you requested. In some cases we contract with other companies to perform services for us. Examples of this include sending mail, faxes and emails, processing orders, providing marketing support, deliveries, market research and international host service providers.

Where practicable you will have access to the information you provided to us and can update that information if your circumstances have changed. You may request this information by writing to:

Privacy Officer
Lexmark* International (Australia) Pty Limited
Locked Bag 519,
Frenchs Forest NSW 1640

Or sending an email to us at auprive@lexmark.com

Exceptions to this include:

• Where providing access will provide a serious threat to the life or health of any individual or pose an unreasonable impact on the privacy of an individual
• Your request for access is frivolous or vexatious
• Where information relates to existing legal proceedings between Lexmark* and you
• Where providing access would be unlawful, or may prejudice an investigation of possible unlawful activity.

Some of the pages of Lexmark*’s web sites may be hosted by third parties. If personal information is collected from one of those pages and provided to us, we will treat that information in accordance with this Privacy Policy, and as if it was collected directly by Lexmark*.

Lexmark*'s web sites contain links to third party web sites that are not operated or controlled by us. Please note that Lexmark* is not responsible for the privacy or security practices of those web sites and that those sites are not covered by this Privacy Policy. Third party web sites should have their own privacy and security policies, which we encourage you to read.

The privacy of online Lexconnect transactions is always protected using the Secure Sockets Layering (SSL) 40-bit encryption.

If Lexmark* becomes aware of any ongoing concerns or problems you may have with Lexmark*’s handling of your personal information we will take these issues seriously and work to address these concerns. If you have any queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.

As the Internet matures, so will our policies pertaining to the management of private customer information. Our most current statement will always be reflected on this page.

For further information about privacy issues and the protection of privacy, please consult your local privacy laws.

Lexmark* refers to the Lexmark subsidiary for the relevant Asia Pacific country.