Lexmark Inkjet Printhead Information
Lexmark recognizes that some of its inkjet all-in-one customers may be experiencing issues with their print quality, including the display of a “printhead error” message. We take our customers’ user experience very seriously, and we strive to ensure that each time a customer prints using a Lexmark device the page is crisp, clear and up to the highest standards.
If you are having print quality issues or are experiencing printhead error messages, you may have been impacted from a printhead issue affecting a limited number of Lexmark devices. Customer service agents are available to help diagnose and resolve any issue you may have. To get the best printing experience possible with your Lexmark product, we highly recommend upgrading your firmware.*
Your satisfaction with your Lexmark device is our primary concern, and we are committed to quickly correcting these issues.