The report delivers analysis and insights into the Western European document services marketplace.
The IDC MarketScape report1 states, "Lexmark has developed a wide variety of custom solutions and has the broadest portfolio of industry-specific software solutions of all vendors evaluated."
The report1 references the flexibility offered by Lexmark’s "unified, single-system infrastructure and platform to offer solutions that can be deployed globally, allowing end users to take advantage of capabilities and services from Lexmark regardless of location."
"By putting customers and channel partners first alongside a clear, concise business strategy, Lexmark has established a strong global infrastructure," said Brock Saladin, Lexmark senior vice president and chief revenue officer. "Being named a leader for document workflow services by the IDC MarketScape further proves the quality of service Lexmark continues to deliver to its customers."
About IDC MarketScape
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilises a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.
For the past 25 years, Lexmark International, Inc. has produced innovative printing and imaging products, business process solutions and services for customers in over 170 countries across the globe. Each of Lexmark's 13,000 employees is driven to make every client a "customer for life" through the company's industry-leading technology and world-class customer service. In 2015, Lexmark reported more than $3.5 billion in revenue.
1IDC MarketScape: Western European Document Workflow Services Hardcopy 2016 Vendor Assessment # EMEA41993616 January 2017, by Jacqui Hendriks and Sharon McNee.