Quocirca, a global market insight and research firm, defines leaders as vendors that lead the market in strategic vision and depth of service offering. Leaders have made significant investments in their service portfolio and infrastructure and are supported by strong delivery capabilities.
The firm highlights Lexmark’s IoT-enabled features that provide partners and small and medium business (SMB) customers with enterprise-level insight and functionality, including predictive service alerts and algorithms, which notify users of supply and replenishment. In naming Lexmark a cloud print leader, Quocirca highlights Lexmark’s entire portfolio of cloud solutions, including:
- The Lexmark Cloud Bridge connectivity suite enables Lexmark to deliver leading print services anywhere, at any time, to any print environment — from 100,000-device global fleets to single-device home offices.
- Lexmark Cloud Print Management enables authenticated users to send and print documents from any computer, tablet or smartphone and retrieve them from any enabled Lexmark device.
- Lexmark Cloud Fleet Management provides Lexmark partners with tools to expand print service capabilities and manage customer accounts remotely. Quocirca noted that recent enhancements make the CFM offering more robust and provide partners (and SMB customers) with enterprise-level insight and functionality.
- Lexmark Cloud Print Infrastructure as a Service gives customers a modern secure print infrastructure, not just the devices, through subscription-based options. Quocirca noted that by leveraging the Internet of Things (IoT), artificial intelligence (AI) and cloud technologies, CPI saves organisations time, money and effort.