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Business Area: Information Technology

Job Purpose/Mission/Summary

The Enterprise Solutions and Integration (ES&I) Manager leads the sub-teams of Network Solutions and Security (NSS) and Software Solutions teams. The NSS team provides technical services related to enterprise architecture and provides security solutions to protect the company from cyber threats. The Software Solutions team takes care of business requirements, translates them into technical requirements and assists ITC and business in designing and implementing solutions to these requirements.

Key Tasks:

  • Provide strategic, tactical leadership and technical guidance to team members in addressing issues.
  • Work with key technology leaders and business leaders to establish and ensure consistent and disciplined use of technologies, to set and implement goals, principles, policies, standards and priorities across the organization.
  • Build and drive the development of the IT security and solutions function that supports the strategic direction of the business and ensures alignment and compliance across the organization
  • Build and grow talent in the enterprise architecture discipline, in addition to leading highly technical teams that are capable of achieving desired business outcomes.
  • Champion the value of enterprise solutions and security and communicate its value across the organization.
  • Foster better linkage between solutions development, infrastructure and IT Operations organization.
  • Work closely with the business and IT units to develop plans for the rationalization of systems to reduce cost and improve effectiveness.
  • Ensure communication of IT Security and architecture issues, training, events, standards, policies and overall architecture strategy to appropriate teams.
  • Help establish standards, enforce governance and contribute to decisions concerning technical operations.
  • Oversee the staff and ensure adequate staffing levels, inclusive of hiring/onboarding, evaluating, managing performance, coaching and developing employees ensuring employee productivity, quality of work, and alignment of goals.
  • Identifies and assesses areas of functionality that can leverage existing tools and services.

Requirements and Skills:

  • Bachelor’s degree in Computer Science or related field with 5+ years of Information Technology experience.
  • Experience in leading people through change, while maintaining the ability to adjust to rapidly changing technology, and to make decisions with limited information.
  • Strong people leadership capabilities including motivating and connecting a global team, guiding and coaching team leaders and individual team members, developing talent, implementing performance management plans when needed, and ensuring accountability for commitments that are made.
  • Experience with IT Service Management (ITSM), the ITIL Framework and IT Security.
  • Good analytical and problem-solving skills.
  • Experience working with offshore and diverse staff/teams.
  • Has familiarity and general understanding of security and privacy concepts.
  • Ability to learn new concepts and information on a frequent basis.
  • Demonstrates strong experience in functional & technical analysis/design.
  • Ability to navigate through rapid changes, flexibility and imagination to adapt.

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