Responsible for all aspects of the operations of a managed services contract. Provides on-site, software and/or hardware operations tasks for customers.
Centralized role that is responsible to manage & execute contracted Managed Services as defined by Customer Statement of Work (SOW). The CSOM works with customer contacts, 3rd party partners and Lexmark resources to execute defined services. Duties include day to day services delivery execution, escalation management, generating reports. Accountable to support implementation activities and post implementation services to meet Customer and Lexmark targets. Expected to consistently demonstrate and represent Lexmark brand according to our mission and guiding principles.
IDEAL CANDIDATE will have the following experience:
You may send your application to email@example.com.