This site uses cookies for various purposes including enhancing your experience, analytics, and ads. By continuing to browse this site or by clicking "Accept and close", you agree to our use of cookies. For more information, read our Cookies page.

MARKETING SUPPORT SPECIALIST

Business Area: Market to Lead

Job Summary:

The Marketing Support Specialist role provides support to the WW Marketing organization by completing required administrative tasks such as maintaining information files and managing marketing-related requests.

Key Roles and Responsibilities:

  • Global Marketing Calendar reporting:
    • Ensures that the global marketing calendar is up to date.
    • Follows up with key stakeholders to ensure data/information has been entered in the calendar
    • Customizes Power BI reports according to geo request.
    • Set up and maintain yearly data files for each stakeholder team
    • Gather input for PowerBI report audience and needs
    • Generate living reports based on data inputs
    • Maintain integrity of data inputs; error check and fix
    • Manage translations requests
  • Non-Kiado Files/Assets:
    • Download files (package files) sent by the document owner.
    • Create ServiceNow ticket for translation team to request translation/s of the file with the specific scope of languages.
    • Updating ServiceNow ticket and do follow-ups if there are assets/files that are still pending in queue or if there are missed target dates.
    • Update the document owner once final reviewed translated files/assets are delivered and attach files or the Sharepoint link.
    • Upload files in web author - files will be available in landing pages, elevate and collateral map.
  • Kiado Assets:
    • Create the request thru Kiado for the languages requested by the document owner.
    • Do follow ups with the translation team if there are delayed deliverables.
    • Inform ICRs of pending assets for review in Kiado.
    • Check files for any text truncations and layout issues.
    • Create ServiceNow ticket for Marcom for Kiado reworks or fixes of the assets.
    • Publish the master files to web author so that all approved files will be made available in landing pages, elevate and collateral map
  • Manage the Supplies Compatibility table:
    • Gain access to the finance supplies file.
    • Merge annuities date with the existing compatibility table.
    • Create internal and external docs.
    • Include new files with launch material for both internal and external distribution.
    • Coordinate with the Product Support team and the WW Annuities team as needed to ensure that the database is kept up to date and supporting the launch calendar.
  • General Marketing Support Activities:
    • Provide administrative support for marketing related activities as needed

Education, Competencies, Skills, Knowledge and Abilities:

  • Bachelor's degree from an accredited college or university
  • Minimum 2 years experience working in a business environment
  • Proficient in Microsoft Excel and Power BI
  • Good command of the English language in written and oral communications
  • Has attention to details
  • Good time management and organizational skills
  • Need to be able to work as part of a team effectively

You may send your application to recruitment@lexmark.com.

Apply Now