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SUSTAINABILITY SPECIALIST

Business Area: Lead to Contract

Job Summary:

Lexmark has a long history of environmental commitment that still needs to be promoted to ensure our company can maintain its leadership position in this field, tackle customers’ expectations in the coming months and develop programs accordingly. The Sustainability Specialist is expected to help deliver improved answers, deliverables and programs for Lexmark products and services offerings including software, cloud printing and digital solutions. He/she will also help promote Lexmark CSR and sustainability commitment, capture feedback from customers and support the sales force in a timely and effective manner.

Thus, Lexmark is looking for a person with strong writing and oral communication capabilities as well as project management skills. The applicant must demonstrate experience or a strong interest in corporate social responsibility and sustainable development, with a good understanding of the private sector. He/she must be able to deliver content in English primarily. Bachelor's degree is required.

Roles and Responsibilities:

  • CSR GRI index and Global CSR Report
    • Ensures compliance and works on global report initiatives.
    • Provides support on the global CSR reports.
  • Content Management and Support
    • Works to ensure the answers to customers are fine-tuned and geo-specific.
    • Consults with the WW Sustainability team as well as the compliance teams and other business areas as needed.
    • Supports sales reps in RFQs and RFPs as the sustainability expert. Closely back up the EMEA BID PROPOSAL DESK (emeabid@lexmark.com) and EMEA Sustainability Specialist (emeasustainability@lexmark.com).
    • Leverages the existing content (CSR report, previous RFQs answers) and builds Q&As in Qvidian tool (both Lexmark and Enterprise Software). The aim of this work is to improve the quality of answers to customers’ enquiries and RFQs.
    • Supports customers’ enquiries, RFQs and RFPs related to environment (product and operations), health & safety, social responsibility, Lexmark compliance, best practices, fair trade practices, anticorruption, human rights, supply chain operations, CSR programs and partnerships.
    • Researches industry trends and does competitive benchmarking on sustainability topics.
    • Manages and updates the Sustainability Shared content platform.
    • Supports Public and the Channel website’s sustainability content development.
  • Research and Training
    • Reviews, develops and executes training plans to support the sales teams on their customer communications and proposals.
    • Supports training material development to internal sales rep and partners.
    • Researches and maintains working knowledge of best practices of competitors and leading industries with regards to sustainability. Thus, coordinates market studies on CSR with Global Market Intelligence and WW Sustainability Team, investigates best practices in Digital transformation, IOT, green IT and proposes improvement paths for Lexmark.
  • Project Management and Coordination
    • Works closely with the central Sales enablement and portfolio teams (product, business development, Communication and Education) by defining customers’ expectations and needed programs development.
    • Ensures sharing of best practices within the sustainability team.
    • Coordinates the development of tools, programs and initiatives in support of various country needs.
    • Participates in global CFT meetings.
    • Maintains relationships with identified non-profit organizations and PrintReleaf partnership.
  • Extra-financials Assessments, Certifications and Awards
    • Researches, reviews and submits applications to certification and award-giving bodies related to environment and corporate sustainability.
    • Creates, coordinates and releases announcement on Lexmark news, updates and press releases regarding certifications and awards
    • Diligently answers to extra-financial evaluations, such as Ecovadis, Afnor Acesia and coordinate answers and adequate evidence documentation & proof points with subject matter expert across the geos.

Education and Experience:

  • Bachelor’s degree is required.
  • 2-5 years related work experience.

You may send your application to recruitment@lexmark.com.