Business Area: Order to Cash

Job Purpose/Mission/Summary

Resolves, collects, and manages current, past due and outstanding invoices for assigned accounts of a given geography.  Assignments include the preparation of monthly collections reports and collection activities via email correspondence or calls to customers. Interfaces with sales, sales support, marketing, customer service, service, order management, returns and distribution teams in reconciling accounts. The individual reports directly to the Operations Manager.

Competencies, Skills, Knowledge & Abilities:

  • Must be knowledgeable on Order to Cash Lifecycle – Order Management, Accounts Receivable, Returns and Warehousing, Taxation;
  • Must have working knowledge in Billing, Accounting and Finance;
  • Must be able to communicate well with internal and external customers using the English language;
  • Must be pro-active, resilient, and flexible to changes;
  • Must have keen attention to details;
  • Critical Thinking - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Spreadsheet software - Microsoft Excel.

Education, Experience & Certifications Basic Requirements:

  • Graduate of a Business Administration, Management Accounting and Accounting;
  • At least 2 years work experience in customer service and accounts receivable/accounting function;
  • Experience in Enterprise Resource Planning i.e. SAP is an advantage;

You may send your application to