Assist in devising and designing process requirements for business, financial and operations critical to core Forecast to Pay functions. Perform research & analysis of data in operational functions, policy & procedure knowledge, quality assurance & controls and system requirements in response to escalations & issues reported. Take the lead in generating & updating process documents based on his/her findings, with recommended improvements or new requirements. Drive collaboration among global internal stakeholders & business contacts to improve operations. Support operations in determining resource capacity requirements. Support operations in resolution of escalated & critical matters.
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