Business Area: Cebu Global Customer Services

Job Summary:

A Data / Report Analyst interprets data and turns it into information which can offer ways to improve a business, thus affecting business decisions. Data Analysts gather information from various sources and interpret patterns and trends.

Roles and Responsibilities:

  • Execute/ run Business Intelligence Reports according to business requirements.
  • Receive requests for reporting execution in the tracking tool used by the team.
  • Collecting and interpreting data / information.
  • Identify trends within data to assist with identifying opportunities within the business.
  • Reporting results back to the business.
  • Work with Business intelligence Analyst to define new data collections and analysis requirements.
  • Identify incidents relating to data integrity, as well as business intelligence reports.
  • Provide incident management activities for incidents relating to Business Intelligence reports and or infrastructure.
  • Executing processes and desk procedures relating to Business Intelligence reporting.
  • Contributing to BI documentation.
  • Maintaining efficient desk procedures to carry out repeated tasks.

Competencies, Skills, Knowledge and Abilities:

    • High level SQL query writing knowledge
    • Able to understand and explain Database and BI architectures.
    • Understanding / experience in using BI systems and tools (e.g. Power BI, Azure Analysis Services, Oracle BI, SAP Business Objects, MS Excel).
    • Systematic approach to problems.
    • Understanding of how data quality affects reports; and be able to communicate and show to business users.
    • Good interpersonal skills.
    • Excellent teamwork.

Education, Experience and Certification:

  • Bachelor’s Degree in computing or information delivery
  • Over 3 years of experience

You may send your application to