IT SECURITY OPERATIONS MANAGER

Business Area: Connected Technology

Job Purpose/Mission/Summary

Our technology is outstanding, but it is the talented, diverse, and driven people behind our company who make it all happen. Our employees have the determination to go further, the adaptability to adjust to an ever-changing global market, the heart to stay passionate and personally invested, and the mind to know when to step back and put it all in perspective. 
 
Lexmark is looking for an experienced security or technology professional who can lead a highly effective team, defining and executing strategy, and executing security operations spanning technologies across Lexmark. This role is responsible in managing the day-to-day activities associated with all security-related issues at Lexmark and implements and enforces security controls, safeguards, policies, and procedures to ensure that risks posed by a variety of cyberthreats are eliminated or minimized. When cyberattacks occur or data are stolen or compromised, the SOC Manager ensures that these incidents are dealt with promptly and effectively and the chance of that incident recurring is eliminated or minimized. 

Duties and Responsibilities include but not limited to:

  • Lead and manage Security Operations Center.
  • Primarily responsible for security event monitoring, management and response, and cyber intelligence.
  • Ensure incident identification, assessment, quantification, reporting, communication, mitigation and monitoring.
  • Ensure compliance to SLA, process adherence and process improvisation to achieve operational objectives.
  • Revise and develop processes to strengthen the current Security Operations Framework, review policies and highlight the challenges in managing SLAs.
  • Responsible for the overall use of resources and initiation of corrective action where required for Security Operations Center.
  • Perform threat management, threat modeling, identify threat vectors and develop use cases for security monitoring.
  • Creation of reports, dashboards, metrics for SOC and presentation to senior management.
  • Co-ordination with stakeholders, build and maintain positive working relationships.

Requirements:

  • Bachelor’s degree in Computer Science, Information Technology or Engineering.
  • Minimum 5 years Security leadership, with experience building long-term career development plans for team members at all levels.
  • Proficient in Threat Management, Incident Management and Response.
  • Experience in designing, implementing and measuring relevant security and technology management critical success factors, key performance indicators, and metrics.
  • Ability to create shift schedules to ensure 24x7 coverage by support personnel.
  • Experience in security device management.
  • In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management, etc.
  • Knowledge of various operating system flavors including but not limited to Windows, Linux, Mac.
  • Knowledge of applications, databases, middleware to address security threats against the same.
  • Proficient in preparation of reports, dashboards and documentation.
  • Excellent communication and leadership skills.
  • Ability to handle high pressure situations with key stakeholders.
  • Good analytical skills, problem solving and interpersonal skills.
  • Working knowledge and experience with O365 / M365.

Desired Certifications:

  • ITIL
  • CISSP
  • CISM

You may send your application to recruitment@lexmark.com.