The Software Operations team works hand in hand with the mission of Professional Services (PS) which is to qualify, design, quote, sell and implement software solutions into our Customers’ environments. The role of the Software Operations Specialist is to manage all aspects of the solutions project delivery including, but not limited to, requirements gathering during Pre-Sales, project documentation, pricing, purchasing, scheduling, implementation, invoicing, and issue resolution.
The SW Ops Specialist will interact with the Solution Architects, Business Consultants and Technical Specialists from Professional Services, other Lexmark teams, specific suppliers and/or end customers to facilitate speed up and add value to Software sales in four specific areas: Presales engagement, Solutions Pricing, Project Delivery Management and Invoicing.
Works closely with the Professional Services team to ensure accuracy and validity of all contracts, projects, and opportunities, taking into utmost consideration the customers’ satisfaction in their over-all Lexmark experience by providing accurate and supported billing documentations and acting as liaison with other teams to raise other customer requirements.
You may send your application to email@example.com.