Lexington, KY, September 2018.
Lexmark, a global imaging solutions leader, recently announced the availability of Lexmark Downtime Assistant for Healthcare, a solution that leverages Lexmark multifunction printers (MFPs) to help healthcare delivery organizations maintain information access and continuity of care when systems are down.
“Continuity of care and patient safety are critical considerations in healthcare,” said Marty DeGraff, Industry Director, Lexmark Healthcare. “Whether infrastructure is out of service for routine maintenance or the downtime is unplanned, Lexmark Downtime Assistant for Healthcare keeps clinical staff from missing a beat when systems or networks are down.”
With Lexmark Downtime Assistant, the reports, forms and checklists needed during downtime are stored on a central file share. The Downtime Assistant app constantly refreshes reports from the electronic health record (EHR) system or other key applications and stores them on the MFP hard drive for easy, secure access during downtime. Document uploads and overwrites occur automatically throughout the day, so updated forms and information can be accessed anytime.
Downtime Assistant complements the downtime capabilities provided by EHR vendors to fill in existing gaps and ensure organizations are prepared for all types of downtime situations, including scenarios affecting applications, networks, departments and the entire enterprise.
Lexmark Downtime Assistant for Healthcare leverages the existing Lexmark MFP platform to provide:
“Lexmark serves healthcare providers in more than 5,800 locations worldwide,” said Allen Waugerman, Lexmark senior vice president and chief technology officer. “Drawing upon this deep industry expertise, we built a solution to help healthcare delivery organization NYGoodHealth provide more complete, enterprise-wide access to information during downtimes and faster recovery once systems are back up and running.”
Lexmark workflow experts will configure the Downtime Assistant for Healthcare solution based on each customer’s unique needs. The solution is available via Lexmark authorized resellers or directly from Lexmark.
Learn more about Lexmark Downtime Assistant for Healthcare.
Find out how Lexmark Healthcare Solutions can transform your operations.
Read about a hospital system’s success with Lexmark Downtime Assistant.
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