Device Status Alert event type

A Device Status Alert is a notification that something has changed at a printer. For example, when a paper tray is removed from a printer, the printer tells MarkVision Messenger that the tray is missing. This event is represented in MarkVision Messenger by name = Paper Tray Missing and state = ACTIVE. When the tray is replaced, the printer conveys the event to MarkVision Messenger. This event is represented in MarkVision Messenger by name = Paper Tray Missing and state = CLEARED. You can configure the action to respond to an event when the state is ACTIVE, when the state is CLEARED, or both. If the action responds to Device Status Alerts, you will be prompted to choose the specific device status alerts that will trigger the action.

Printer folder alerts event type

A folder alert is generated when printers enter and/or exit a specified folder. For example, you can create a folder in MVP that contains printers with a Toner Level less than 10%, and create an action in MarkVision Messenger to notify you when printers enter this folder. Each MarkVision Messenger action that responds to printer folder alerts must be associated with a specific folder. When creating Folder Alerts, you will be prompted to choose a folder.

Selecting devices to monitor

When choosing devices for an action to monitor, there are three choices:

• All Devices on the MarkVision Server—Monitors all devices on the MarkVision Server

• Devices in a Specified Folder—Monitors only a specific folder

• Selected Devices—Monitors a small number of specific devices

Delaying event notifications

You can set up an action to delay execution of its command until an event has been active for a specified amount of time.

For example, when an action is created that sends an e-mail notification for a Load Paper or Envelope condition, an e-mail is sent. The e-mail recipient receives the message and checks the printer, only to find that someone else has loaded the paper. By using the Delay Time option, you can create a filter that will only send a notification if the Load Paper or Envelope condition has been active for a specified amount of time. Likewise, if the action is triggered by a Folder Alert, you can delay its execution by using the “with a delay of” option.

Creating an action that uses the Delay Time option

1. From the MarkVision Messenger Home screen, click Create New.

2. Enter the appropriate action and command information in the setup screens.

3. Type the filter information. If the action is triggered, a Device Status Alerts:

   1. From the Filter Type screen, select Trigger on Active.

   2. From Delay Time, specify how long the action waits before executing the command.

   3. Click the right arrow button, and then complete the remaining steps.

   If the action is triggered by Folder Alerts:

   1. From the Filter Type screen, select Simple Filter.

   2. From the “with a delay of” menu, specify how long the action waits before executing the command.

   3. Click the right arrow, and then complete the remaining steps.