Using the Remote Operator Panel on MFPs

MarkVision uses the VNC protocol to provide the ability to view and manipulate device operator panels remotely on supported MFPs. This feature is available only on certain newer MFPs.

Unlike other MarkVision software-to-device communication, which takes place only on the server, the VNC communication in this case takes place directly between the MVP client and the device.

Accessing the Remote Operator Panel

Remote Operator Panel functionality on MFPs is provided via an eSF application that comes installed on the device. MVP must be configured to support this application, and the application must be enabled, before the VNC operator panel support will be available.

To activate the Remote Operator Panel:

  1. From the MarkVision Professional Home screen, select Embedded Solutions - Solutions Management from the All Tasks menu.

  2. Select Remote Operator Panel from the list of embedded solutions.

    Note: If the Remote Operator Panel eSF application is not in the list, then your device does not support it.
  3. Click Fetch Descriptor(s).

    This installs the descriptor onto the MarkVision server.

Using the Remote Operator Panel

  1. Select the device using the Quick Find or Folders tabs.

  2. From the MarkVision Professional Home screen, select Operator Panel from the All Tasks menu.

  3. Click Launch VNC Applet.

    The Remote Operator Panel will open in a new browser window.

    Note: If a VNC Authentication Page opens, click Click here to continue to access the Remote Operator Panel.