The Lexmark Global IoT System harnesses the power of the Internet of Things (IoT) for your benefit. Lexmark printers and multifunction products (MFPs) are loaded with sensors that continuously monitor device performance. We analyse the performance data for usage trends, waste, security risks and more to help you eliminate burden on your IT team.
Reduce costs, simplify billing and improve customer service with Lexmark MPS, which includes more than 1 million devices around the world. Others have multiple systems to track billing, service, etc. Lexmark has one system to seamlessly manage your ecosystem.
We know that the best service experience is to never need service at all.
We help realise that vision with Lexmark Predictive Support. It’s a solution ensuring uptime by pairing advanced technologies and sophisticated algorithms. We can anticipate and prevent disruptions before they occur. Thanks to our IoT-enabled devices, we know when an issue will arise. We contact you to resolve the problem—often remotely—before you are aware it even exists.
With toner and other supplies, artificial intelligence (AI) enables automatic, just-in-time delivery based on actual usage and eliminates you having to manage inventory. Plus, proactive notifications for service requests, supplies shipment status and more are displayed on the device panel.
This proactive technology solution results in consistent and cost-saving device support that stands out from the competition.