Today’s work environments are more dispersed and diverse than ever before. Lexmark Cloud Fleet Management (CFM) makes it possible for service providers to remotely monitor, manage and secure your print environment—all without ever visiting on site.
That means you gain greater visibility and experience more uptime and improved support. You also can unlock new solutions, applications and workflows through the cloud. Lexmark offers an extended library of embedded solutions framework (eSF) apps through CFM—ask your service provider.
of global organisations will deploy cloud-based technologies to enable remote monitoring by 2023, according to IDC
IDC FutureScape: Worldwide Imaging, Printing, and Document Solutions 2022 Predictions (Oct 2021 - Doc # US48287621)
thousand devices enrolled in Lexmark CFM, 55 thousand incremental year over year
Improve configuration, support and uptime with the convenience of remote secure access. Whether you are a customer or service provider, Lexmark CFM enables you to overcome the challenges and costs associated with diverse IT environments and print infrastructure located in far-reaching locations.
Today’s printers and MFPs benefit from firmware and security updates. Manually performing such updates can be time-consuming and expensive. Lexmark CFM gives service providers control over settings, security policies, firmware updates and workflow deployments for devices in remote locations or on networks that aren’t easy to access—like those in a home office or satellite locations.
Small and medium businesses often have constrained IT resources. Lexmark CFM gives users Lexmark Cloud Bridge technology to connect print devices to the Lexmark cloud infrastructure and advanced managed print services (MPS) without the need for additional hardware and software. What this means to you is more uptime and fewer disruptions, delays and frustrations compared to traditional support methods.
Stay in the know about your devices via touch-screen notifications about service actions and device status, ultimately reducing repeat support calls for the same issue. Your service provider will also receive detailed reporting about usage patterns, toner consumption and more to provide a complete picture of all devices and how they're performing.
On-premises fleet management can be costly and time-consuming to deploy and a hassle to service and reconfigure. Whether you have only a few devices or a larger fleet distributed across locations, initial deployment of CFM and adding new devices and users is simple. As a business grows by fleet size, volume, or locations, Lexmark CFM scales quickly to meet changing needs.
Buyer’s Lab award winner
“With CFM, Lexmark has made it easier for its dealers and MPS partners to manage their customers’ Lexmark fleets—and made it easier for them to be profitable doing so.”
Keypoint Intelligence - Buyers Lab Solution Report: Lexmark Cloud Fleet Management, January 2019