Lexmark Advanced Installation Service Group 1 Category A

Lexmark’s Authorized Service Technician can train the customer’s key users following installation of the printer.

If replacing another device, the model being replaced will often be eligible for de-installation without charge. This entails disconnecting the old printer so the new printer may be installed. The old printer will be packed and prepared so the customer may have it removed from the area.

Packing material will be removed from the installation area

A thorough functional test of the printer will be conducted

Configuration of the printer being installed can include many services for the customer, including: Network / IP Address, Configuration Settings, Driver Installation Guidance, Power Saver Settings, Paper Tray Settings, and Optional Advanced Functions, such as scan-to-network and scan-to-fax set up.

The printer will be unpacked and set up at the location where the customer has had it delivered

A Lexmark Authorized Service Technician will arrive at the customer location, generally the next business day