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Managed Print Services

Managed Print Services

Enable your vision for print simplicity, security, savings and sustainability

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Eliminate IT Burden

The foundation of our MPS solution is the Lexmark Global IoT System, an interconnected printing and scanning ecosystem that leverages predictive support to increase uptime and cloud-native services to eliminate IT infrastructure.

Put the Internet of Things to work for you

The Lexmark Global IoT System harnesses the power of the Internet of Things (IoT) for your benefit. Lexmark printers and multifunction products (MFPs) are loaded with sensors that continuously monitor device performance. We analyse the performance data for usage trends, waste, security risks and more to help you eliminate burden on your IT team. 

Reduce  costs, simplify  billing  and improve customer service with Lexmark MPS, which includes more than 1 million devices around the world. Others have multiple systems to track billing, service, etc. Lexmark has one system to seamlessly manage your ecosystem.  

algorithm-based predictive support in Lexmark's Managed Print Services

We can fix it before it breaks

Algorithm-based predictive support allows us to do something our competitors can’t: We can anticipate and prevent disruptions before they occur. ​Thanks to our IoT-enabled devices, we know when an issue will arise. We contact you to resolve the problem—often remotely—before you are aware it even exists.

With toner and other supplies, artificial intelligence (AI) enables automatic, just-in-time delivery based on actual usage and eliminates you having to manage inventory. Plus, proactive notifications for service requests, supplies shipment status and more are displayed on the device panel.

comprehensive security with Lexmark's Managed Print Services

Infrastructure management that flexes

Lexmark infrastructure support and management is flexible to meet your complex requirements. We can fully manage your print infrastructure—or for the ultimate burden relief, Lexmark can replace on-premises print infrastructure with a true cloud-native solution to release print jobs. Our cloud-based print services eliminate server maintenance, streamline user management, and give you greater flexibility, redundancy and scalability. Plus, you get a boost in security.

Comprehensive security for your devices, documents and network

Other vendors save their most secure devices for a portion of their portfolio or charge for more security. Not Lexmark.  All Lexmark devices are secure by design. Adding to our security stance, we own our technology, so we are agile and responsive for quicker threat response.  

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LEXMARK INSIGHTS

Lexmark's technology-based approach

How can Lexmark’s technology-based approach save you time and money? 

WHAT EXPERTS SAY

IDC's report on print and document security

“Lexmark’s holistic approach allows it to provide systematic security for the device, the fleet, and across the network infrastructure.”

Enable digital transformation

Lexmark enables your digital transformation journey using interactive print analytics to enhance governance, identify inefficiencies and help automate business processes.

Data and analytics that are visual and interactive  

Lexmark MPS brings together tools and solutions as part of a best-in-class governance model. We provide interactive data analytics and visualisations, not spreadsheets and static presentations. With our interconnected system, we can provide you meaningful print analytics for enhanced visibility, greater digitisation opportunities, and increased confidence that your system is solidly under control. 

We can also integrate printing and scanning data with your key business metrics, bringing added value to the analysis.

Expertise and solutions tailored to your industry  

Lexmark consultants are steeped in the intricacies of your industry and its needs. We can help you improve processes because we understand your industry’s nuances, underlying challenges and objectives.  

That includes tailoring smart, practical workflow solutions. We focus on the intersection of digital systems and paper documents, where many mission-critical processes lie. Our industry consultants help you optimise business processes with solutions that range from simple digitisation to more sophisticated digital workflows. Importantly, we connect our solutions to your existing IT platforms.     

data and analytics that are visual and interactive in Lexmark's Managed Print Services
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LEXMARK INSIGHTS

Managed print services analytics

Lexmark data and interactive analytics bring enhanced visibility and actionable insights.

PROFESSIONAL SERVICES

Lexmark professional services

Work with Lexmark Professional Services to see how we can help keep your organisation operating at peak efficiency.

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95

customer renewal rate

We work with some of the most technologically advanced organisations in the world.

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Drive savings and flexibility

Leveraging durable, reliable devices, we optimise the design of your print ecosystem—and keep it optimised.

Long-life devices + industrial reliability 

Lexmark products are designed to drive savings. Our devices are intentionally engineered to last seven or more years. We also futureproof our devices by supporting upgrades for firmware security and new functionality. With durable, reliable, futureproofed devices, you can reduce your overall capital spend. 

Lexmark's devices are engineered to last seven years or more

Optimise your entire ecosystem—and keep it optimised  

Applying a data-driven, industry-focused approach, we tailor a flexible ecosystem design that addresses your current needs and adapts to future requirements. We also optimise your supporting IT infrastructure with solutions that can leverage our widely recognised cloud-native architecture. 

When it’s time, data and analysis guide us to intelligently replace only the devices that are at the end of their useful lives—eliminating the disruptions of a full-scale rollout.

acquisition models in Lexmark's Managed Print Services

Acquisition models that meet your needs  

Lexmark acquisition models are flexible and can adapt to you. We offer traditional purchasing options and more progressive acquisition choices, including a true as-a-service model in which you buy print capacity based on actual print needs. This could potentially allow you to recognise print infrastructure as an operating expense—not a capital expense.

Lexmark has been recognized as a leader in corporate sustainability

Sustainability that saves money   

We believe being good stewards of the environment is important. Lexmark has been recognised as a leader in corporate sustainability for years. In fact, sustainability is woven into everything we do.

For instance, we help customers reduce waste by designing Lexmark devices and supplies to last longer and by offering services to help customers print less. Plus, we provide customers with industry-leading recycling programmes for devices and toner cartridges. Our partnership with PrintReleaf invites Lexmark MPS customers to participate in reforestation and other services based on paper consumption.



We are proud to help customers realise their own sustainability goals.

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LEXMARK INSIGHTS

MPS assessments

Ongoing assessment is vital to a truly optimised printing and scanning ecosystem.

SUSTAINABILITY

Lexmark's sustainability efforts

Our goal is to make our communities better places to be.