CAD/CAM SOLUTION ARCHITECT
Business Area: Connected Technology
Job Purpose/Mission/Summary
This application Solution Architect role provides technical expertise on Computer Assisted Design tools and support business initiatives for the global Product Engineering teams.
Key Roles and Responsibilities:
- Problem definition, evaluation of requirements, solution configuration and validation, functional specifications to deliver new features and user stories.
- 3rd level assistance in resolving critical production incidents or pain points leveraging the Application Maintenance and Support partner teams.
Competencies, Skills, Knowledge and Abilities:
- Experience with all aspects of NX Team Center implementation including, but not limited to, configuration, programming, system administration and deployment.
- Good working knowledge of the MS Windows operating system. MS Windows Server and Linux knowledge a bonus.
- Understanding of incident management and having the ability to identify, analyze, and correct issues to prevent future re-occurrences.
- Skills with writing and maintaining technical knowledge base articles for users and other support staff.
- Gathering requirements, designing the future state solution, testing, change management and post implementation support.
- Advanced troubleshooting skills. Ability to learn quickly.
- Strong written and verbal communication skills will be necessary to work with US-based counterparts and business stakeholders worldwide.
- Flexibility to work with various personalities and cultures.
- Ability to work a flexible schedule to support North America and Asia.
- Ability to multi-task and prioritize work.
- Successful teamwork experience and ability to mentor business and other team members to help them develop their skills and competency.
Education and Experience:
- Bachelor’s Degree in an Engineering or IT field
- Minimum of 6 years of mechanical design and global delivery experience.
You may send your application to recruitment@lexmark.com.