Business Area: Connected Technology

Job Purpose/Mission/Summary

Responsible for analysis and evaluation of user business problems and development of system recommendations to meet requirements. Assignments typically include problem definition, evaluation of requirements, and implementation of systems to meet business and user requirements.

Serves as a production or operations support and is responsible in the day to day monitoring of SAP transactions and access issues,  including the other systems and applications integrated to it. 

Key Roles and Responsibilities:

  • Delivery of projects and continuous improvement initiatives.
    • Understand business requirements.
    • Obtain understanding of business system functionalities to support business requirements and continuous improvement initiatives.
    • Propose and review solution design with business for sign-off.
    • Perform knowledge transfer to IT AMS.
    • Provide training to business key-users/super-users.
  • Configuration of system solution.
    • Create functional specifications.
    • Maintain configuration/solution documentation.
  • Development and execution of test plans for unit, functional and regression testing.
  • Level 3 production support for critical incidents, when required.

Competencies, Skills, Knowledge & Abilities:

  • Knowledge of SAP (ECC, BI, SRM, APO, EDI, BPC, etc.)
  • Appropriate level of Supply Chain or Finance business knowledge to effectively understand and support processes.
  • Ability to communicate technical information to non-technical audiences.
  • Good analytical (root cause analysis) and problem-solving skills.
  • Personal Credibility.
  • Able to work in a cross-functional team with diverse background.
  • Ability to effectively multi-task and prioritize items to complete tasks efficiently and within expected timelines.
  • Effective training and work session facilitation capabilities.
  • Effective English language skills, verbal and written communications.
  • Uses appropriate confidentiality and can disseminate information appropriately.

Qualifications and Requirements:

  • Bachelor’s degree
  • Finance, Supply Chain, Services, Sales and Marketing operations within or outside Lexmark
  • At least 2 years work experience.

You may send your application to