This site uses cookies for various purposes including enhancing your experience, analytics, and ads. By continuing to browse this site or by clicking "Accept and close", you agree to our use of cookies. For more information, read our Cookies page.

Cloud Fleet Management

Remote fleet provisioning and management for Lexmark partners

black triangle

Manage customer fleets securely, remotely

Lexmark Cloud Fleet Management saves the time and cost of travel while improving the customer experience. It empowers partners to maintain the print infrastructure of their small and medium-size customers from one integrated tool.


Proactive customer service delivery without travel

Remote provisioning and support

The challenges of maintaining the print infrastructure of your small and medium-size customers are considerable. The diversity of their IT environments, unique needs and far-ranging locations add complexity and cost to every encounter.

Lexmark Cloud Fleet Management provides cloud-based device management and configuration.

With our multi-tenant cloud platform, your Lexmark customers’ devices can be managed from anywhere in the world without the need to go onsite. This robust and secure tool helps you improve service delivery, track usage and improve profitability in managed accounts.

Take inventory

To get things started, find out what you’re working with. Lexmark Cloud Fleet Management lets you remotely gather information about each customers’ fleet, including model numbers, firmware versions, device configuration, and current page count.

You’ll also be able to easily discover and automatically configure new devices for remote service--all without leaving your current location.

Keep customer fleets up to date

Today’s printers and MFPs sometimes need software patches and security updates. Manually performing such updates can be time-consuming and expensive.

With Lexmark Cloud Fleet Management, there’s no need to go onsite and touch every machine.

You can easily deploy files and settings, including embedded apps, app and device settings and shortcuts for e-mail and fax for each of your customers’ Lexmark devices without being on location.

Save IT time and effort

Small and medium-size customers often have constrained IT resources. By enabling you to support their Lexmark devices, Lexmark Cloud Fleet Management helps your managed accounts’ IT personnel focus on other issues while letting you improve service delivery, track usage and drive profitability.

Access log files remotely to streamline troubleshooting with your customers before you get onsite, or restart devices remotely. With Lexmark CFM, you can eliminate the downtime, disruptions, delays and frustration of traditional methods of customer support.

Communicate and understand

Keep your customers’ device users in the know by placing messages on device touchscreen of enrolled devices to notify them about service actions and device status, ultimately reducing repeat support calls for the same issue.

And detailed reporting helps you go beyond basic page counts to compile detailed information about usage patterns, toner consumption and more to drive understanding and assist in consultative sales.

Start slow, designed to grow

Onsite fleet management infrastructure can be costly and time-consuming to deploy, and a hassle to service and reconfigure. With Lexmark Cloud Fleet Management, initial deployment is fast and easy, whether customers have only a couple of devices in one place or a larger fleet distributed across locations.

And adding new devices and users is equally direct and simple. As your customers’ business grows by fleet size, volume, or locations, Lexmark CFM scales quickly to meet their changing needs, again with no onsite visits.

Related Lexmark solutions

Lexmark Cloud Services

An overview of Lexmark's full suite of cloud-based offerings.

Cloud Connector

All of your files within easy reach of Lexmark MFPs and printers.

Related Links


BLI Cloud Fleet Management lab report

Lexmark Cloud Fleet Management honored with 2019 Keypoint Intelligence - Buyers Lab (BLI) Pick award in the Document Imaging Software category.