To help extend the life of your Lexmark devices, Lexmark is releasing an important firmware update to support the latest network communication protocols. This is the same functionality that is available standard in new Lexmark products. We recommend you install this update to help ensure your existing devices continue to meet your IT needs.
What you need to know before downloading firmware for your Lexmark printer.
There are a couple of reasons. First, upgrading your firmware will improve the overall performance of your printer. It can help it operate faster and more efficiently. It also will fix any firmware or hardware bugs that have been identified. It can add new features to your printer, and it can even help compatibility issues your unit may have. Most importantly, firmware updates provide security enhancements to protect your device and network from malware and other threats. For more information on updating your firmware, click the link to download "The Importance of Updating Firmware".
Firmware is a program that is necessary for a printer to function. The firmware controls the basic functions of a unit and operates as a layer between the printer and the driver. The firmware is stored in your printer and can only be overwritten with a newer version. Lexmark supports only the latest version of the firmware code. Lexmark will not remove firmware from your device or rollback the firmware to a prior version.
Note: Printer drivers and printer firmware are not the same. Printer drivers are operating system drivers which are stored on a computer’s hard drive.
Lexmark only offers and supports the most current level of firmware code for our printers. In order to ensure that Lexmark technical support engineers provide customers the most comprehensive level of service in the shortest amount of time, it is important that we avoid trying to diagnose issues that may have already been fixed in new code releases. Thus as an early step in our diagnostic process we may advise a customer having problems to upgrade to our most current level of firmware code.
The firmware update should enhance your printer’s performance, not interfere with it.
The only way the firmware update will interfere with printer operations is if you have been sold counterfeit cartridges or cartridges that are otherwise not authorized for use in your Lexmark printer. If you are using genuine Lexmark cartridges, the firmware will in no way interfere with your use of your device. A new firmware update may restrict the use of counterfeit or unauthorized cartridges.
Lexmark Return Program Cartridges are sold at a discount versus the prices of regular Lexmark cartridges in exchange for the customer's agreement to use the cartridge only once and return it to Lexmark for remanufacturing or recycling. These are terms that were accepted when you installed the Return Program Cartridge.
When you purchased your printer, you agreed to use only genuine Lexmark cartridges and supplies. Cartridges that do not violate that agreement are Lexmark authorized cartridges.
A Lexmark Return Program cartridge that has been remanufactured by a third party in violation of the single-use agreement under which the cartridge was originally sold is not authorized to work in a Lexmark printer.
In addition, cartridges that violate the agreement that you entered into with Lexmark when you purchased your printer, counterfeit cartridges and/or unauthorized compatible cartridges that violate Lexmark’s intellectual property rights are not authorized to work in a Lexmark printer.
Although the Supreme Court ruling primarily addressed post-sale enforcement of patent rights, it also confirmed the continued enforceability of contractual restrictions such as those in the Return Program agreement.
Document ID:FA896
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