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Utilities

Delivering solutions to the utilities market.

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Streamline Invoice Processing

Our automated invoice processing solution integrates seamlessly with your financial applications.

Paperless Utility
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Paperless Utility
Reduce paper and improve customer services and business processes. Gain measurable ROI from increased productivity, savings, reduced storage, enhanced collaboration.

Streamline Accounts Payable
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Streamline Accounts Payable
With Perceptive Software from Lexmark and simple links to their SAP system, Bluebonnet Electrical Cooperative streamlined accounts payable processes dramatically.

Accounts Receivable Streamlined
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Accounts Receivable Streamlined
Ocean County Utilities Authority streamlined their accounts payable and receivable processes with Perceptive Software from Lexmark.

Lawson Financials Integration
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Lawson Financials Integration
Aqua America integrated Perceptive Software from Lexmark with their Lawson Financials to streamline AP processes.

PeopleSoft Integration
Success Story

PeopleSoft Integration
When the Ben E. Keith Company needed to boost efficiencies, they chose Perceptive Software from Lexmark, which offered seamless integration with their PeopleSoft applications.

Perceptive Software provides process and content management technology for energy and water utilities worldwide.
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Process and Content Management
Perceptive Software provides process and content management technology for energy and water utilities worldwide.

Utility smart grids generate an excess of information. This “big data” provides sharper understanding of customers and improves power management. Still, it’s the point of service experience that your customers remember. A large, diverse customer base, from residential consumers to manufacturing facilities, means greater complexity in delivering that experience.

The smart grid has been described as the digitization of the power infrastructure, from bulk generation to transmission, distribution, customers, operations, markets, and service providers. By this definition, your digital document workflow could be considered part of a smart grid system.

Everyday documents. Everyday efficiency.

Customer care and billing, safety, compliance, mobile operations, exceptions management and HR all depend on document- based content, whether print or electronic. And all are often hampered by process gaps that create frustrating disconnects between people and critical information. Better process management can be the gating factor to operational efficiency and responsive service.

Connect your data across systems and users

With better information flow, managers can take charge of service delivery and create more satisfied consumers. Field-based workforces are more productive with a seamless, real-time interface to business applications from their mobile devices. You can eliminate dependence on paper forms, reduce manual entry and human error and improve your carbon footprint by printing fewer non-essential documents.

Lexmark can help you achieve an intelligent workflow solution that brings greater efficiency everywhere your organization depends on information, whether paper or digital.

Departmental Solutions

Accounting & Finance

Your knowledge workers can’t do their jobs if they don’t have access to the right information. This is the typical scenario in organizations that have rigid, pre-defined workflows. Workers often waste valuable time, frustrating both employees and customers.
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Human Resources

Want to get your new employees on board faster? Need to shorten employee review processes? Want an easier way to meet (HR) compliance issues? And make all types of employee documentation more manageable?
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Legal

Your organization probably has to handle legal documentation in one form or another. It could be as simple as creating a service contract or as complex as a managing a law firm’s extensive paper trail of contract records.
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