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Customer Support Services

Customer support that leads to customer success

Customer Support Services

When you become a Lexmark customer, we do everything we can to ensure a long-term partnership

We offer a rich suite of support programs to keep your Lexmark solutions—and the teams that use them—working at peak efficiency. We make sure you have a good experience as long as you are a Lexmark customer.

We know customer support is crucial to your success. We help you leverage your Lexmark solution to improve business operations and maximize productivity. This means building on our knowledge of your business needs. By the time your solutions are in place, we have a solid grasp of the complexities you deal with daily. We then create a customer support program to address your challenges.

Lexmark Customer Support Service delivers fast problem resolution and intelligently adapted programs to keep work flowing without interruption, smoothly and efficiently. From basic service coverage to comprehensive support, our wide range of plans give you choices for meeting the specific demands of your output environment and reducing costly downtime.

Customer Support Services Solutions

Extended Limited Warranty

Extended Limited Warranties for most Lexmark device models may be purchased anytime during the printer’s Base Limited Warranty year(s). Lexmark Extended Limited Warranties are available to give your device up to a total warranty period of 5 years.
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Genuine Parts

Get your Lexmark output devices back up and running faster and for a longer time with genuine Lexmark parts and, when necessary, the expertise of Lexmark-certified technicians.
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Installation Services

Let Lexmark Installation Services get your new device set up so you can focus on your business.
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Inkjet Premium Support

It’s Lexmark’s highest level of care for any Lexmark inkjet technology need you may have.
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Benefits of Customer Support Services

  • Eliminate inefficiencies through continuous improvement
  • Achieve faster results with programs tailored to your needs
  • Drive interruptions out of your workflow

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