Your customers are sophisticated, connected and empowered. They expect intuitive and fast engagement on their terms — any device, anywhere, and at any time.
Crucial business processes like opening a new account, filing a claim, admitting a patient, enrolling a student or registering for benefits should be fast, accurate and frictionless. We call these early, information-intensive interactions the First Mile™. Executing them seamlessly is how your organization gains a lasting competitive advantage.
The unified software platform from Lexmark combines capture, mobility, process and content management, collaboration, search and analytics — all designed to remove complexity and friction from First Mile processes and make the most of every customer engagement.
Automatically extract and perfect information from virtually any source to increase accuracy, accelerate processes, reduce costs and speed responsiveness.
Explore Lexmark capture technology
Measure and improve processes across the entire organization for straight-line efficiency. Increase productivity for greater collaboration and faster, better decisions through automation.
Explore Lexmark process management
Secure and access business content in any format across its entire lifecycle for instant, precise visibility within a business process.
Explore Lexmark content management
Conduct and complete digital transactions with personalized information and e-signatures for an end-to-end digital experience.
Complete transactions digitally
Simplify, secure and manage information output to all destinations, including print, fax, email and file.
Explore Lexmark output management
Simplify, secure, and accelerate a critical element of the First Mile™ of business engagement with Lexmark signature solutions.
Turn smartphones into information capture devices with dynamic apps that meet customers where they are, when they want to be engaged, and on their preferred channel.
Explore Mobile solutions
Provide essential links between systems of record and systems of engagement to help improve the way customers interact with an organization.
Explore Smart process applications
When your staff have all of the information—from any source, in any format—at their fingertips, they’re better able to serve your customers and run your business. That’s the power of our complete portfolio of enterprise software products.
Thousands of organizations have realized measurable value from our portfolio.