Lexmark Cloud Scan Management will be the latest tool to leverage cloud-based technology, which continues to grow in demand as businesses pivot to a digital-first economy.
Imagine for a minute you are a healthcare organization with more than 100 clinics or offices and over 500 employees. Every day, your employees must copy, and send physical medical documents (such as Explanation of Benefits or Payor Correspondence) to a central processing centre, which costs you time and expense. In some cases, missing authorizations, chart documents and patient information cause even more delays and rework.
How can you reduce this paper-based process to save time, money and headaches? The solution requires converting hardcopy paper documents into a digital format—an essential on-ramp to digital transformation—and that starts with Cloud Scan Management which will be released this year.
Now imagine the same healthcare organization using CSM. The office manager on site at each clinic opens the mail and scans the Explanation of Benefits, correspondence or request for information documents directly into a cloud-based file-sharing system, such as Microsoft OneDrive. If needed, they can request re-scans or adjustments to the EOB from a central OneDrive repository, rather than having to send the physical documents back to each location. What was once done in an office can now be completed remotely for convenience and to improve patient privacy. In addition, these sensitive documents are more secure in the cloud than they would be transported by a courier on paper. Because CSM leverages the cloud, these significant process improvements and cost savings are realized without any investment required for servers in the clinics.
This forwards-thinking healthcare organization is not alone—and the benefits it can attain from CSM apply across a wide variety of industries. Lexmark’s own data shows continued improvement in scanning adoption rate with scan to network usage nearly doubling over a three year period.
Lexmark Cloud Scan Management will be the latest tool to leverage Lexmark Cloud Services. It currently provides support for scanning to Microsoft OneDrive and SharePoint. With Lexmark CSM, users will gain the ability to scan files directly into a folder to be shared with remote employees. And organizations can achieve alignment between online and paper-based forms for those scanned and available through a digital portal.
Lexmark CSM will offer big savings for businesses that courier paper documents between offices or must search filing cabinets for the right paper file. The rollout of Lexmark CSM is part of our dedication to serve our customers with the technology they want and need to grow and improve their businesses. In a recent report, technology research firm IDC estimated that cloud-based technology spending could reach $1.3 trillion by 2025. “As businesses pivot to a digital-first economy, cloud will continue to play an ever greater, and even dominant, role as the IT industry focuses on delivering greater efficiency, flexibility, and faster innovation,” the report said.
Many new enhancements to Lexmark Cloud Services are available now. These include updates to the dashboard cards and notifications on devices, which alert customers when a feature is available. In addition, several updates for Lexmark Cloud Print Management (CPM) enable faster, more secure cloud-based printing. These include:
Multiple updates to Lexmark Cloud Fleet Management (CFM) will provide even greater capabilities to manage customer fleets securely and remotely.
In today’s work environment, service providers must be able to remotely monitor, manage and secure the print infrastructure. We are continually improving Lexmark CFM to allow for complete control without the burden of on-site visits.
Several features are new to Lexmark CFM include:
In addition to these enhancements, all CFM capabilities are planned to expand to additional countries in Europe, the Middle East, and Africa.
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