Lexmark enterprise software support is focused on compressing the time frame between product issue inception and resolution, while providing a remarkable service experience for our customers. In carrying out this goal, we recognise that support needs vary from customer to customer, across all industries, time zones and continents. How and when you want support is up to you. That’s why we focus on delivering the highest level of service, however and whenever you need it, through self-service tools and multiple communication channels.
Convenient access to our Customer Portal provides a wide range of services and information including an online knowledgebase, product news, discussion groups, downloads, product documentation, training information and more. Additionally, our support professionals are available by phone, e-mail, chat, or online ticket creation when you require more personalised support.