Back Office

The business office is an information hub at higher education institutions of all sizes. Whether it’s recruiting new staff, running payroll, processing invoices, managing contracts or organising purchase requests, this office and its sub departments handle an enormous amount of paperwork and information. Manually processing these documents significantly slows turnaround time, delays payments, inhibits relationships with applicants and vendors and limits staff productivity.

Lexmark process and content solutions for the higher education business office enable your team to overcome these challenges, making it easy to manage content throughout its lifecycle and removing workflow bottlenecks to fuel greater operational efficiency in your everyday business processes.

Lexmark technology captures all types of information and ties it to business system records. Authorised users can then instantly access the information they need from anywhere on or off campus. Staff members share information in real time with electronic workflow and use data extraction, electronic forms and other advanced process management features to make the most of your institution’s technology investment.

With Lexmark business office solutions, your institution can:

• Speed financial, HR, payroll and procurement processes
• Improve service to staff, faculty, students, vendors and applicants
• Remove paper-intensive processes to enable prompt and accurate financial reporting
• Resolve vendor or business partner issues in seconds with real-time access to information
• Use advanced reporting and security features to ensure regulatory compliance and simplify audits
• Create a secure and instantly accessible repository for all HR-related documents
  

Lexmark at Work

At the University of the Free State in South Africa, Lexmark solutions integrate seamlessly with PeopleSoft, allowing employees to access critical documents and content within seconds instead of hours or days. Lexmark technology also removes workflow bottlenecks and automates workflows in Contracts and Procurement, eliminating time-consuming manual tasks and positively impacting the university’s bottom line.