Q: What is Lexmark Connected Retail?
A: Lexmark Connected Retail is a suite of automation solutions (LEAP, Lexmark Publishing Platform for Retail, and Vision AI for Retail) designed to streamline retail marketing and signage. It integrates digital and print content creation, campaign management, and real-time analytics to ensure consistent messaging across all customer touchpoints — from social media to shelf edge.
Q: How does the Lexmark Engagement Automation Platform (LEAP) help retailers?
A: The Lexmark Engagement Automation Platform (LEAP) helps retailers turn social media engagement into sales by enabling localized, targeted promotions. It allows stores to initiate or automate campaigns based on inventory and customer behavior, ensuring brand consistency while connecting with local shoppers.
Q: What are the benefits of using Lexmark Publishing Platform for Retail?
A: Lexmark Publishing Platform for Retail enables fast, accurate, and scalable signage creation. It allows retailers to:
- Print centrally or in-store
- Respond to market changes instantly
- Reduce signage waste
- Maintain consistent messaging
Q: How can retail automation solutions improve my store operations?
A: By automating content creation and distribution, these solutions:
- Eliminate manual errors
- Reduce repetitive tasks
- Speed up promotional execution
- Provide real-time visibility and analytics
- Free up staff to focus on customer service
Q: How does the automation process work?
A: Once a promotion is activated, the system automatically generates and distributes content — including print signs, digital displays, and social media posts — tailored to each store’s pricing and inventory. Updates can be scheduled or deployed instantly.
Q: What types of content can be automated?
A: Retailers can automate online and in-store content, including:
Printed signs and shelf tags
- Digital signage
- Social media content
- Promotional campaigns
- Price updates
Q: How does geo-targeting work with the Lexmark Engagement Automation Platform (LEAP)?
A: The Lexmark Engagement Automation Platform (LEAP) uses geo-targeting to deliver localized digital ads and promotions based on store location and customer proximity. This helps drive foot traffic and increase relevance for local shoppers.
Q: Is there a way to monitor the performance of my campaigns?
A: Yes. Lexmark Connected Retail Solutions provide real-time dashboards, reports, and analytics on signage engagement, dwell time, and placement effectiveness.
Q: How does Lexmark Connected Retail Solutions help with staff efficiency?
A: By automating repetitive tasks and reducing manual input, Lexmark Connected Retail Solutions empowers store associates to focus more on customer service.
Q: Is Lexmark Connected Retail scalable for large retail chains?
A: Absolutely. Lexmark’s retail solutions are designed to scale across multiple locations, enabling centralized control with localized execution for consistent branding and efficient operations.
Q: What are the common challenges retailers face that these solutions address?
A: Lexmark Connected Retail helps retailers address:
- Inconsistent messaging across channels
- Manual errors in pricing and promotions
- Delayed campaign rollouts
- Limited visibility into signage performance
- Staff overwhelmed with repetitive tasks