Report Summary
The IDC Marketscape identifies Lexmark’s strengths and differentiators in cloud-based managed print services:
• Lexmark Cloud Services: “The Lexmark Cloud Services platform for MPS was recently introduced to help remove the need for on-premises infrastructure while providing support for Lexmark's full suite of MPS capabilities, including print release, remote diagnostics and service/support, configuration management, and cloud-based workflow solutions.”
• Single global MPS system: “Lexmark has invested heavily in creating a global IoT infrastructure to automate many of the most labor-intensive tasks associated with managed print and document services. The Lexmark global IoT system is a full-function asset management application optimized for managing the life cycle of output assets.”
• Industry expertise: “Lexmark provides one of the industry's deepest benches of verticalized subject matter experts, including industry and professional consultants, technical specialists, solutions specialists, and security specialists.”