Success Story

A Success Story at Oppenheimer

Lexmark significantly streamlined Oppenheimer's business goals by reducing the number of printers, which simplified maintenance and cut costs. They provided detailed monthly reports on printing activities, enabling better expense tracking and control. Additionally, Lexmark's consistent support and customized solutions ensured minimal downtime and efficient resource management.

Lexmark contributed significantly to streamlining Oppenheimer's business goals through several key initiatives:

  1. Printer Consolidation: Lexmark helped reduce the number of printers from nearly 2000 to a more manageable number, which simplified maintenance and reduced costs

    Cost Management: By providing detailed monthly reports on printing activities, Lexmark enabled better tracking and control of printing expenses, leading to significant cost savings

  2. Support and Maintenance: Lexmark's consistent support and maintenance services ensured minimal downtime and disruptions, allowing employees to focus on their work without printer-related issues

  3. Reduction in Paper Usage: The consolidation and efficient management of printers led to a substantial reduction in paper usage, contributing to cost savings and environmental sustainability

  4. Customized Solutions: Lexmark tailored their solutions to meet Oppenheimer's specific needs, providing personalized support that went above and beyond standard service

These efforts collectively improved operational efficiency, reduced costs, and supported Oppenheimer's sustainability goals, making a significant impact on the company's overall productivity and resource management.

Oppenheimer Holdings Inc.

Company

Oppenheimer Holdings Inc. is a multinational independent investment bank and financial services company. It offers a wide range of services including investment banking, financial advisory, capital markets, asset management, and wealth management

Industries

Banking

Products

Managed Print Services (MPS)

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I would say we have cut back on the amount of pages that we printed by the number of boxes that we order copy papers and the begin of I think it was like June or so the gentleman told me, I think we were down to like 10 boxes less that we have to order for our location. Lexmark, first of all, they have really stuck around and they didn't give up. But overall the company is good. I like, I like the association with them, directly working with them. It's been great.

Hubert Comrie
Senior Director IT
Oppenheimer